Irene Gharibi
Toronto,Canada
Summary
To provide exceptional customer service while promoting my team work and sales skills within a company.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Enthusiastic, Professional, Committed.
Overview
5
5
years of professional experience
Work History
Sales Associate
Rogers Communications Inc.
09.2024 - Current
- Enhance retail experience by providing best-in-class service and value-added solutions to customers
- Promote Rogers and Fido products and services, including Rogers Mastercard
- Contribute to exceeding individual and team sales targets
- Engage in inventory management and store aesthetics
Assistant Personal Training Director
LA Fitness
03.2023 - 09.2024
- Finding current or new members to meet with daily and setting them up on monthly personal training programs
- Attain individual and team monthly quota to increase the club’s EFT base
- Meeting with all the trainers and membership sales staff weekly to evaluate the service as well as the booking percentage
- Recruit, interview, and train fitness coaches as well as sales staff to work towards collective goals
Rogers Sales Representative
Good to Great Solutions
12.2022 - 03.2023
- Prospecting and qualifying through direct sales and marketing
- Provide a thorough explanation of features and benefits to establish trust and credibility
- Acknowledge the lead’s needs through active listening and provide solutions
- Work as a team to ensure the rapid growth of co-workers
Customer Service Representative
Administrative Resource Options- Kraft Heinz
04.2022 - 01.2023
- Provide assistance and solutions to client questions and problems
- Set up meeting rooms and provide IT assistance for the AV system
- Create courier service labels and issue food and drugs administration forms
- Complete facility projects to maintain a clean and organized site
VIP Server
Cineplex VIP
09.2020 - 04.2022
- Enthusiastically received guests in the lounge, auditoriums, and set the tone for a personalized VIP experience
- Addressed the needs of guests using problem-solving skills with excellent communication and patience
- Stayed updated on current menu options and shared in-depth menu expertise with guests
- Utilized training from Smart Serve Ontario to ensure responsible alcohol service to guests
Education
OSSD -
Nancy Campbell Academy
01.2019
Certified Personal Trainer -
NASM
Biology Student -
University of Waterloo
04.2022
Skills
- Sales/marketing skills
- Teamwork
- Leadership skills
- Multitasking
- Customer service
- Flexibility
Languages
English
Persian (Farsi)
Highlights Of Skills
- A customer-focused individual with proven sales/marketing skills.
- Experienced in completing tasks in an accurate and timely manner demonstrated through previous employment and volunteer opportunities.
- Excellent teamwork and leadership skills, paired with an ability to multitask and deliver quality service.
- Able to provide service with confidence, courtesy, and a smile.
- Flexible with various work days and hours.
Timeline
Sales Associate
Rogers Communications Inc.
09.2024 - Current
Assistant Personal Training Director
LA Fitness
03.2023 - 09.2024
Rogers Sales Representative
Good to Great Solutions
12.2022 - 03.2023
Customer Service Representative
Administrative Resource Options- Kraft Heinz
04.2022 - 01.2023
VIP Server
Cineplex VIP
09.2020 - 04.2022
Certified Personal Trainer -
NASM
Biology Student -
University of Waterloo
OSSD -
Nancy Campbell Academy