Irene Demarco
San Diego
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Compassionate and caring with outstanding communication skills and collaboration abilities.
Overview
13
13
years of professional experience
Work History
Academic and Finance Advisor
National University
04.2022 - 04.2025
- Developed expertise in academic advising, financial counseling, student support, case management, problem-solving, regulatory compliance, and effective communication while assisting student in achieving their educational and financial goals.
Student Concierge Services Advocate
National University
03.2021 - 04.2022
- Assisted student learners through a variety of insightful services; offering guidance and answers about University policies and procedures, combined with innovative and sound solutions to create an exceptional student experience.
Intern, Spinal Cord Injury Unit
Veterans Affairs Hospital
11.2018 - 12.2019
- Assisted under direct supervision of Occupational Therapist.
- Greeted patients in a friendly manner and guided through navigating medical services, provided initial coordination of information for clients and their family members while ensuring continuity of patient care.
Work Study Intern
Brain Development Imaging Lab, SDSU
08.2017 - 05.2018
- Assisted in conducting neuroimaging studies to assess longitudinal brain development study.
- Administration and data entry of child development measurement assessment tools.
- Collaborated in outreach events to promote the study and recruit participants (English/Spanish)
- Translating documents (English/Spanish).
ABA Behavior Therapist
Behavioral Health Works, Inc
07.2017 - 05.2018
- Applied Behavior Analyst for children with Autism Spectrum Disorder.
- Conducted assessments to identify client strengths and areas for improvement.
- Employing systematic behavioral methods to better social and life skills, while ensuring information was communicated effectively internally as well as externally to clients, families and referral sources.
Server
Costa Brava Restaurant
07.2015 - 05.2018
- Achieved revenue growth through comprehensive knowledge of sales strategies, persuasive communication abilities and promotional efforts.
- Identified each customer's unique needs and requirements to help improve their service quality and satisfaction.
- Mastered regional wines and perfected food pairings.
Server Shift Leader
The Royal Palm, Florida Cookery
03.2012 - 11.2014
- Member of the hotel and restaurant opening team.
- Monitored dining room for optimal guest experience while answering guest concerns and resolve issues efficiently.
- Trained new employees on policies, procedures, and micros system and performed day to day supervision of staff, FOH and BOH, while promoting a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
Education
Master of Science - Organizational Leadership
National University
La Jolla, CA03.2023
Bachelor of Science - Psychology
San Diego State University
San Diego, CA05.2018
Associate of Science - Behavioral Sciences
City College of San Francisco
San Francisco, CA05.2012
Skills
- Conflict management
- Administration and collaboration
- Interpersonal skills development
- Customer service and rapport
- Financial services
- Microsoft office
- Staff training
- Excellent verbal and written skills
- Superior organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Academic and Finance Advisor
National University
04.2022 - 04.2025
Student Concierge Services Advocate
National University
03.2021 - 04.2022
Intern, Spinal Cord Injury Unit
Veterans Affairs Hospital
11.2018 - 12.2019
Work Study Intern
Brain Development Imaging Lab, SDSU
08.2017 - 05.2018
ABA Behavior Therapist
Behavioral Health Works, Inc
07.2017 - 05.2018
Server
Costa Brava Restaurant
07.2015 - 05.2018
Server Shift Leader
The Royal Palm, Florida Cookery
03.2012 - 11.2014
Master of Science - Organizational Leadership
National University
Bachelor of Science - Psychology
San Diego State University
Associate of Science - Behavioral Sciences
City College of San Francisco