Open To Work
Irene Clemente
Empire Heights Properties Real Estate Group
Toronto,Canada
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Director of HR & OperationsGroup HR Director (Project-Based)Head of HR & Operations (Project-Based)Talent & Learning SpecialistGlobal Marketing Administrator
Important To Me
Career advancementCompany CultureFlexible work hoursWork-life balancePersonal development programsHealthcare benefitsPaid time offTeam Building / Company Retreats
3
Languages
1
Certification
12
years of professional experience
Strategic Executive Business Partner with more than 25 years of international leadership experience supporting executive teams and driving business success through operational excellence, human resources leadership, business transformation, and strategic project delivery.
Work History
Director of HR & Operations
11 Months- Partnered directly with executive leadership to align workforce planning, recruitment strategies, and operational priorities with organizational growth objectives.
- Selected Achievements
- Accelerated organizational growth by recruiting and onboarding 50 sales professionals within 12 months through a structured recruitment strategy aligned with business expansion goals.
- Strengthened operational consistency by developing HR processes, documentation, and workforce planning practices that enhanced organizational effectiveness.
- Improved executive decision-making by delivering workforce insights, recruitment updates, and operational recommendations aligned with business objectives.
- Enhanced employee experience by implementing structured onboarding and HR practices focused on engagement and productivity.
- Supported leadership during organizational growth by coordinating cross-functional initiatives while maintaining confidentiality and professionalism.
Group HR Director (Project-Based)
9 Months- Partnered with executive leadership to implement organizational change initiatives aligned with business priorities.
- Strengthened organizational effectiveness by leading HR transformation initiatives that redesigned employee lifecycle processes and improved operational consistency.
- Streamlined termination and exit management processes to enhance compliance and elevate employee experience.
- Collaborated with executive leadership to align organizational change initiatives with business priorities, driving effective transformation.
- Improved HR governance by refining documentation, communication, and employee support processes to foster transparency and support.
- Led HR strategy development to align with organizational goals and improve employee engagement.
- Oversaw talent acquisition processes, enhancing recruitment efficiency and candidate experience.
- Implemented comprehensive training programs to foster professional development and compliance awareness.
- Facilitated conflict resolution initiatives, promoting a positive workplace culture and employee satisfaction.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Developed comprehensive employee training programs, resulting in a more skilled workforce.
Head of HR & Operations (Project-Based)
6 Months- Established HR function by creating HR policies, operational workflows, onboarding programs, and employee documentation.
- Partnered directly with the Chief Executive Officer to support organizational planning, business operations, and people strategy.
- Improved organizational performance by introducing structured HR processes that increased operational efficiency and team productivity.
- Supported business growth by coordinating recruitment, employee engagement, and executive priorities across departments.
- Coordinated recruitment, employee engagement, and executive priorities across departments to support business growth.
- Developed and implemented HR strategies aligned with organizational goals.
- Led talent acquisition efforts to enhance workforce quality and diversity.
- Oversaw compliance with labor laws and regulations, minimizing legal risks.
- Mentored HR team members, enhancing skills and operational effectiveness.
- Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
- Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
- Evaluated training needs across the organization, developing customized learning plans to address skill gaps or competency deficiencies.
Talent & Learning Specialist
5 Years 8 Months- Improved learning effectiveness by introducing analytics dashboards that measured learner engagement, training completion, and program outcomes.
- Enhanced learning effectiveness through analytics dashboards measuring learner engagement, training completion, and program outcomes.
- Designed and coordinated international learning initiatives to elevate employee capability and drive continuous improvement.
- Partnered with regional leaders to implement strategic learning solutions aligned with organizational priorities.
- Developed and implemented tailored learning programs to enhance employee skills and knowledge retention.
- Facilitated training sessions using digital tools to improve engagement and learning outcomes.
- Analyzed training needs assessments to identify gaps and recommend appropriate learning solutions.
- Led initiatives to integrate e-learning platforms into traditional training environments, increasing accessibility for learners.
- Enhanced course evaluation methods, resulting in improved feedback mechanisms for continuous program improvement.
- Evaluated training effectiveness through data analysis, driving strategic decisions for future learning opportunities.
Global Marketing Administrator
4 Years 5 Months- Managed international marketing operations, ensuring seamless cross-functional coordination.
- Supported global campaigns and major sports events, enhancing brand visibility and engagement.
- Coordinated vendors and regional teams across multiple time zones to align marketing strategies and deliverables.
- Managed project timelines, budgets, and marketing deliverables.
- Coordinated marketing campaigns to enhance brand visibility and engagement.
- Managed social media accounts, increasing audience interaction and reach.
- Developed and maintained comprehensive marketing materials for internal and external stakeholders.
- Collaborated with cross-functional teams to execute promotional events effectively.
- Maximized event impact through meticulous planning, promotion, and execution of trade shows and conferences.
- Collaborated with sales team to develop compelling collateral materials, driving interest in products or services offered.
Education
Bachelor of Arts - Business and Management
Skills
HR policy development
HR analytics
Employee relations
Exit interviews
Payroll management
Employee engagement
Performance appraisals
Diversity and inclusion
Certification
- Senior Professional in Human Resources (SPHR) – HRCI
- Six Sigma Orange Belt (Process Optimization) | Certified Success & Life Coach
EXECUTIVE LEADERSHIP PILLARS
- Executive Partnership
- Trusted advisor to executive leadership, providing strategic support, confidential business coordination, executive communications, and operational planning that enables informed decision-making and organizational success.
- Human Resources Leadership
- Built and transformed HR functions by establishing policies, governance frameworks, recruitment strategies, performance management systems, employee engagement initiatives, and organizational development programs.
- Business Operations
- Improved operational effectiveness through process optimization, workflow redesign, project coordination, policy implementation, and cross-functional collaboration that enhanced productivity and business performance.
- Business Development & Market Expansion
- Successfully led strategic market entry initiatives, expanded commercial partnerships, strengthened distributor networks, and executed branding campaigns that increased market visibility and supported sustainable business growth.
- Learning & Organizational Development
- Designed and implemented enterprise learning strategies, deployed global learning technologies, promoted continuous learning cultures, and developed workforce capability through innovative training initiatives.
- Project & Change Leadership
- Directed cross-functional projects, organizational transformation initiatives, executive priorities, and strategic business improvements while effectively managing stakeholders, budgets, timelines, risks, and organizational change.
CAREER EXECUTIVE HIGHLIGHTS
- Recruited and onboarded 50 sales professionals within 12 months, enabling rapid organizational growth through a structured talent acquisition strategy aligned with business expansion objectives.
- Established complete Human Resources functions from the ground up by designing policies, governance frameworks, onboarding programs, employee lifecycle processes, and organizational structures that supported sustainable growth.
- Led the successful Philippine market entry of General Petroleum by spearheading participation in the Manila International Auto Show (MIAS), generating 100+ qualified distributor leads, conducting 25+ strategic partnership meetings, attracting 10,000+ booth visitors, contributing to a 7% increase in sales inquiries, and supporting the appointment of 8 new distributors.
Languages
English
Professional Working
Spanish
Elementary
Arabic
Elementary
Timeline
Director of HR & Operations
Empire Heights Properties Real Estate Group
04.2023 - 03.2024Read More
Group HR Director (Project-Based)
Gateway Immigration Consultancy
07.2022 - 04.2023Read More
Head of HR & Operations (Project-Based)
Huppe & Co / The Nest Digital
01.2022 - 07.2022Read More
Talent & Learning Specialist
AGGREKO UK LTD.
04.2016 - 12.2021Read More
Global Marketing Administrator
AGGREKO UK LTD.
11.2011 - 04.2016Read More
Bath Spa University
Bachelor of Arts from Business and Management
Read More