Irene Cervantes Cornejo
Pico Rivera
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
DIRECTOR OF ADMISSIONS
Sharon Care Center
Los Angeles, CA
06.2025 - 12.2025
- Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
- Daily Facility Census
- Check hospital portals for referrals
- Contacted case managers for information
- Review referrals to make sure the patient was a right fit for our facility
- Make sure rooms are available and ready for admission
- Got admission packet ready for patient or family members to sign
- Overview reception area and found coverage
- Waitlist patients to pcc
- Check insurance coverage
- Call to get authorizations and benefit eligibility
PAYROLL/AP/HR
Sharon Care Center
Los Angeles, CA
02.2024 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Genesis and NewGen software
- CDPH forms 612 and 530
- Submitted invoices
- Entered correction forms
- Accrual logs
- Kept track of bonuses
- Retro pay
- Ordered supplies
- Filing
- Handled and distributed employee checks
STAFF DEVELOPMENT COORDINATOR
Rio Hondo Subacute Center
Montebello, CA
08.2020 - 02.2024
- Facilitated open communication channels among employees, fostering a collaborative work environment conducive to growth and learning.
- Nurse schedules
- CNA schedules
- 530 forms
- Daily assignments
- Filing
- Orientations
- Interview scheduling
- Assisted DSD
- Assisted payroll
- Genesis software
- Entered schedules on NEWGEN
CNA/RNA/TX AIDE
Norwalk Skilled Nursing and Wellness Centre
Norwalk, CA
03.2013 - 08.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
CNA
Tustin Care Center
Tustin, CA
01.2009 - 03.2013
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
CUSTOMER SERVICE COLLECTIONS REPRESENTATIVE
Continental Currency Services Inc.
Cerritos, CA
01.2008 - 02.2009
- Established rapport with customers through active listening and empathetic communication techniques.
- Assisted customers with financial education resources, empowering them to make informed decisions about their debts.
- Maintained accurate records of collection activities, ensuring compliance with company policies and industry regulations.
- Verified funds in Banks
- Deposited checks in company bank account
- Called customers
- Maintained records of non paying customers
RECEPTIONIST
Eva Rina
Cerritos, CA
04.2007 - 04.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
Education
Graduate Certificate - Certified Nurse Assistant
Technical College
Huntington Park, CA07.2009
No Degree - General Studies
East Los Angeles College
Monterey Park, CA01.2001
Graduate Certificate - Business Office Administration
UEI College
Huntington Park, CA06.2000
General Studies
Huntington Park Senior High School
Huntington Park, CA06.1999
Skills
- Microsoft Word
- Microsoft Excel
- NewGen software
- Genesis Software
- PCC
- POC
Certification
- Certified nurse assistant
- Certified Business Office Administration
- BLS
- Certified restorative nurse assistant
LANGUAGES
English Full Professional
Spanish Full Professional
Timeline
DIRECTOR OF ADMISSIONS
Sharon Care Center
06.2025 - 12.2025
PAYROLL/AP/HR
Sharon Care Center
02.2024 - 06.2025
STAFF DEVELOPMENT COORDINATOR
Rio Hondo Subacute Center
08.2020 - 02.2024
CNA/RNA/TX AIDE
Norwalk Skilled Nursing and Wellness Centre
03.2013 - 08.2020
CNA
Tustin Care Center
01.2009 - 03.2013
CUSTOMER SERVICE COLLECTIONS REPRESENTATIVE
Continental Currency Services Inc.
01.2008 - 02.2009
RECEPTIONIST
Eva Rina
04.2007 - 04.2008
Graduate Certificate - Certified Nurse Assistant
Technical College
No Degree - General Studies
East Los Angeles College
Graduate Certificate - Business Office Administration
UEI College
General Studies
Huntington Park Senior High School