Irene A. Martinez
San Jose,CA
Summary
Compassionate and attentive healthcare professional eager to contribute to a dynamic environment while continuously learning and growing. Equipped with strong organizational, teamwork, and communication skills, ready to excel in a clinical position. Committed to making a meaningful impact in patients' lives through dedicated care and support. A passion for fostering positive relationships within the healthcare team enhances the ability to deliver exceptional service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
Headachaway Brain and Spine Center
06.2025 - 09.2025
- Answered telephone calls to offer office information, answer questions, and direct calls to staff and pleasantly greeted patients
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Oriented and trained new staff on proper procedures and policies.
- Performed medical records management, including filing, organizing and scanning documents.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Called and faxed pharmacies to submit prescriptions and refills.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Managed approximately 30 incoming calls and faxes per day from customers, pharmacies, & insurance companies
Family Caregiver
Self
08.2008 - 12.2020
Office Manager
Campbell Physical Therapy and SportsCare
04.2003 - 01.2013
- Led recruitment and onboarding, enhancing team integration and collaboration.
- Delivered exceptional front and back office service
- Managed office inventory, ensuring consistent supply availability.
- Streamlined operations with effective filing systems, improving workflow.
- Handled sensitive patient & insurance billing
- Completed bi-weekly payroll for 10+ employees.
Education
High School Diploma -
CALRegional
Fremont, CA03-2025
High School Diploma -
Oak Grove High School
San Jose, CA06-1997
Skills
- Compassionate
- Videonystagmography/Balance Board
- HIPAA regulations knowledge
- Patient vital signs assessment
- Scheduling efficiency
- EHR data entry
- First aid and CPR certified
- Stress reduction strategies
- Phlebotomy, Injections: SQ,IM,ID, Capillary puncture
Certification
Clinical Medical Assistant- AMCA
CPR and First Aid - American Heart Association
Personal Information
I am a calm, patient happy individual who cares about each patient individually. I love to learn greetings in different languages, listen and dance to all types of music, animal lover, dog trainer, and do volunteer work.
Timeline
Clinical Medical Assistant
Headachaway Brain and Spine Center
06.2025 - 09.2025
Family Caregiver
Self
08.2008 - 12.2020
Office Manager
Campbell Physical Therapy and SportsCare
04.2003 - 01.2013
High School Diploma -
CALRegional
High School Diploma -
Oak Grove High School
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