Administrative Officer Proses Certified Language Services
10.2016 - 05.2023
Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports. Managed over 30 customer calls per day, respond to inquiries and relay messages and greet visitors. Streamlined communication between departments for better collaboration and increased productivity. Maintained and updated office records, both digital and physical. Managed daily data entry and kept clerical information accurate and up-to-date. Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities. Completed clerical tasks such as filing, copying, and distributing mail. Increased customer satisfaction by providing professional and courteous front desk support. Maintained client files, filing systems and electronic client database. Show Description