Irem Yeler
Administrative Officer
Regina,SK
Overview
8
8
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Administrative Officer
Proses Certified Language Services
10.2016 - 05.2023
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed over 30 customer calls per day, respond to inquiries and relay messages and greet visitors.
- Streamlined communication between departments for better collaboration and increased productivity.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Maintained client files, filing systems and electronic client database.
Administrative Support Intern
The Department of State
07.2015 - 09.2015
- Developed strong working relationships with colleagues across departments, promoting collaboration and teamwork for improved results.
- Assisted in preparation of presentations and reports, resulting in effective communication of vital information to stakeholders.
- Maintained office inventory levels through diligent monitoring and timely reordering of supplies, minimizing downtime due to lack of materials.
- Contributed to project management efforts by tracking progress, deadlines, and deliverables for successful outcomes.
- Performed accurate data entry tasks while maintaining attention to detail in order to produce error-free records.
Education
Bachelor of Arts - Language Interpretation And Translation
Anadolu University
Eskisehir 09.2011 - 06.2015
Post Degree Diploma - Marketing
Douglas College
Vancouver, BC 05.2023 - 04.2024
Certification
First Aid and CPR
Timeline
First Aid and CPR
03-2024
Fundamentals of Digital Marketing
09-2023
Post Degree Diploma - Marketing
Douglas College
05.2023 - 04.2024
French A1
06-2018
Web Designing
12-2017
Computer Operating
06-2017
Administrative Officer
Proses Certified Language Services
10.2016 - 05.2023
Administrative Support Intern
The Department of State
07.2015 - 09.2015
Bachelor of Arts - Language Interpretation And Translation
Anadolu University
09.2011 - 06.2015