Irem Selma Takatas
Los Angeles
Summary
Dynamic and engaging professional with a proven track record in customer service at Crazy Taco Waterfront Restaurant. Highly reliable and skilled in cash register operations, adept at fostering strong relationships and enhancing customer satisfaction. Demonstrates exceptional multitasking abilities while maintaining a positive atmosphere in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Waitress
Dellwood Pavilion
Friendship, WI
08.2025 - 04.2026
- Delivered exceptional customer service by promptly taking orders and ensuring satisfaction.
- Collaborated with kitchen staff to coordinate meal preparation and timely delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new staff on menu offerings and service standards.
- Managed cash register operations, processing payments accurately and efficiently.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Bartender
Crazy Taco Waterfront Restaurant
Friendship, WI
03.2025 - 08.2025
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
- Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
Sales Associate
Nike Factory Store
Baraboo, WI
09.2024 - 03.2025
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Organized merchandise displays to promote higher levels of customer engagement.
- Engaged with guests to understand and anticipate customer service needs.
- Performed cash register operations accurately according to company guidelines.
Host
Ishnala
Lake Delton, WI
07.2023 - 10.2023
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
- Answered phone calls to take reservations and address guest questions and concerns.
- Built positive relationships with regulars to ensure their loyalty to the establishment.
- Conversed with members and guests in outgoing and friendly manner.
- Greeted patrons and coordinated table assignments to meet party preferences and requests.
Host
Moosejaw Pizza&Dells Brewing Co.
Wisconsin Dells, WI
06.2023 - 10.2023
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
- Answered phone calls to take reservations and address guest questions and concerns.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.
- Conversed with members and guests in outgoing and friendly manner.
Education
High School Diploma -
Recep Gungor Anatolian High School
Istanbul, Turkey06-2019
No Degree - Environmental Engineering
Istanbul University Cerrahpasa
Istanbul, TurkeySkills
- Customer service
- Strong multitasking
- Highly reliable
- Outgoing personality
- Team player attitude
- Patience and tolerance
- Engaging personality
- Payment processing
- Cash register operation
- Responsible alcohol service
- Food service
LANGUAGES
Turkish - Native
English - Fluent
Spanish - Conversational
Timeline
Waitress
Dellwood Pavilion
08.2025 - 04.2026
Bartender
Crazy Taco Waterfront Restaurant
03.2025 - 08.2025
Sales Associate
Nike Factory Store
09.2024 - 03.2025
Host
Ishnala
07.2023 - 10.2023
Host
Moosejaw Pizza&Dells Brewing Co.
06.2023 - 10.2023
High School Diploma -
Recep Gungor Anatolian High School
No Degree - Environmental Engineering
Istanbul University Cerrahpasa