Ireen Conroy
Courtenay,Canada
Summary
Results-driven Procurement Coordinator offering superior research abilities, sound judgment and meticulous organizational skills. Meets internal supply needs while maintaining budget and operational goals. Spent the last 6 years working for a Non Profit Organization yet have a background in Sales, Marketing and Operational excellence.
Overview
13
13
years of professional experience
Work History
Procurement Coordinator
SelfDesign Learning Foundation
06.2018 - Current
- Remote role in distributed procurement team of 11
- Based on ministry guidelines, currently procure materials for learning to 2000+ students
- Build relationships with key suppliers to negotiate ideal terms for purchases such as faster response times and better pricing options
- Budget Analysis, Service Level Agreements, Daily Reporting, Vendor Management, Customer Relations and troubleshooting procedures
- Enhance procurement efficiency by implementing streamlined purchasing processes to reduce order cycle times.
- Analyze market trends and identify potential new suppliers for student's learning resources
- Provide accurate and up-to-date records of leading procurement procedures.
Advance Poll Operator
Elections Canada
08.2021 - 09.2021
- Public facing role working within for team of 4 providing access to register and subsequently vote for candidates ahead of actual election day
- Navigating through pandemic hurdles, performed the following functions: Reporting, Secure ballot counting, Identity verification, Office Administration, Communication, Records Management.
Enumerator
Statistics Canada
06.2021 - 09.2021
- Public facing role in often challenging and adversarial environment
- Responsible for ensuring that accurate data was collected during in-person interview process to be utilized for future statistical analysis
- Maintained confidentiality of respondent information by adhering to strict privacy protocols during data collection.
- Assisted people in filling out surveys with complete and accurate information.
- Exercised Task Management, Conflict Resolution and Communication skill-sets.
Operational and National Sales Manager
cGrate Zambia
07.2013 - 07.2016
- Immersive public facing role working from "startup" of 2 all way to becoming National leader in payment processing
- Worked alongside the director as second-in-command to an eventual 45 direct reports
- Created organizational national sales targets
- Developed marketing strategies to remain the leader of the industry
- Developed and oversaw employee recruitment and training program
- Oversaw management of multiple branch offices.
- Directed sales support staff in administrative tasks to help sales representatives close deals.
Administrative Assistant
Zambia Telecommunications Company Ltd (Zamtel)
02.2011 - 06.2013
- Public facing role working with members of the public as well as internal employees
- More often than not, I was the first voice you heard on the phone, or the first face you saw as I ensured that your experience was satisfactory
- Performed Management Support, Office Administration, Account Management
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management
Education
Advanced Certificate - Advanced Business Administration
University of Zambia
Zambia11.2008
Advanced Certificate - Information Technology And Management
Jambo Computer Academy
Zambia11.2005
Skills
- Customer Experience Focused
- Telephone and email etiquette
- Multi Tasker
- Detail Oriented
- Supplier Relationship Management
- Excellent Communicator
- Purchasing Processes
- Strategic Sourcing
- Team Collaboration
- Data Entry
- Document Preparation
- Report writing skills
Availability
In Person | Remote Immediate
Languages
English
Professional Working
Timeline
Advance Poll Operator
Elections Canada
08.2021 - 09.2021
Enumerator
Statistics Canada
06.2021 - 09.2021
Procurement Coordinator
SelfDesign Learning Foundation
06.2018 - Current
Operational and National Sales Manager
cGrate Zambia
07.2013 - 07.2016
Administrative Assistant
Zambia Telecommunications Company Ltd (Zamtel)
02.2011 - 06.2013
Advanced Certificate - Advanced Business Administration
University of Zambia
Advanced Certificate - Information Technology And Management
Jambo Computer Academy
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