Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Irandi Kuruppu Ralalage

Irandi Kuruppu Ralalage

Brantford,Ontario

Summary

Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hard working and resourceful approach.

Overview

1
1
year of professional experience
17
17
years of post-secondary education

Work History

Administrative Assistant

The Medical Centre
07.2022 - 11.2022


  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.

Junior Administrative Assistant

TELE-PIX TECHNOLOGIES (PVT) LTD
01.2022 - 06.2022
  • Prepared research and statistical reports, synthesizing and disseminating information clearly and concisely.
  • Drafted professional meeting agendas, took minutes, and followed up on action items.
  • Exceeded assigned goals by partnering with staff to implement best practices.
  • Prepared documents to present to upper management and facilitate communication of project developments.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Sorted and distributed business correspondence to correct departments or staff members.
  • Enhanced productivity by coordinating itineraries and scheduling appointments.
  • Gathered data to create Excel spreadsheets for budget and inventory management.

Education

O/L Examination -

Lexicon International School
Kandy, Central Province
02.2006 - 06.2019

OSSD Pre-University Pathway Program - Science

Asian Institute of Buisness & Science (AIBS)
Colombo, Colombo District
10.2022 -

Edexcel International ALs -

Gateway College Kandy
Kandy, Central Province
06.2019 - 08.2021

Young Learner English Language Course - English

British Council Kandy
Kandy, Central Province
05.2016 - 04.2018

Bachelor of Science - Psychology And Neuroscience

Wilfrid Laurier University
Brantford, ON
12.2027

Skills

  • Computer skills

-Word

-Excel

-PowerPoint

  • Project Management
  • Resolving errors
  • Professional Communication
  • Multitasking
  • Self-directed
  • Performance improvement
  • Research
  • Teamwork and Collaboration
  • Written Communication
  • Critical Thinking

Languages

English
Native
French
Beginner

Timeline

OSSD Pre-University Pathway Program - Science

Asian Institute of Buisness & Science (AIBS)
10.2022 -

Administrative Assistant

The Medical Centre
07.2022 - 11.2022

Junior Administrative Assistant

TELE-PIX TECHNOLOGIES (PVT) LTD
01.2022 - 06.2022

Edexcel International ALs -

Gateway College Kandy
06.2019 - 08.2021

Young Learner English Language Course - English

British Council Kandy
05.2016 - 04.2018

O/L Examination -

Lexicon International School
02.2006 - 06.2019

Bachelor of Science - Psychology And Neuroscience

Wilfrid Laurier University

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Irandi Kuruppu Ralalage