Iran Mendoza
Rio Dell
Summary
Dynamic and reliable professional with a strong background in customer service at Xios, excelling in cash handling and problem-solving. Proven ability to enhance customer experiences and foster loyalty through effective teamwork and communication. Committed to maintaining high standards of service and operational efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Associate/Stocker
Xios
01.2025 - 08.2025
- Assisted customers in product selection and provided exceptional service.
- Maintained accurate inventory levels through regular stock checks and organization.
- Processed transactions efficiently using point-of-sale systems to enhance customer experience.
- Collaborated with team members to meet sales goals and improve store performance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Restaurant Waiter
City Bistro
02.2024 - 11.2024
- Provided exceptional customer service to enhance dining experience and foster repeat business.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed multiple tables efficiently, prioritizing tasks to maximize service speed.
- Maintained knowledge of menu items to assist guests with selections and dietary needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Construction Worker
Munoz LLC
01.2022 - 02.2024
- Operated heavy machinery to facilitate excavation and site preparation.
- Collaborated with team members to execute construction projects efficiently and safely.
- Assisted in the installation of structural components, ensuring adherence to specifications.
- Monitored safety protocols, reducing workplace incidents and enhancing overall site safety.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Assisted with successful, time-sensitive renovations of various structures.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Operated power equipment to move materials and promote job efficiency.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Education
Associate of Arts - Business
Hudson County Community College
Jersey City, NJ05-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Flexible schedule
- Cash handling
- Outgoing personality
- POS system operation
- Cash handling accuracy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate/Stocker
Xios
01.2025 - 08.2025
Restaurant Waiter
City Bistro
02.2024 - 11.2024
Construction Worker
Munoz LLC
01.2022 - 02.2024
Associate of Arts - Business
Hudson County Community College