Iran Lopez Gonzalez
Palmdale,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
07.2020 - 11.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Designated Hitter
Walgreen's Pharmacy
03.2018 - 04.2020
- Implemented customer service skills on the sales floor as well as in the pharmacy
- Managed filling and selling medications in the pharmacy
- Efficiently managed multiple tasks simultaneously, balancing the needs of customers with store responsibilities effectively.
- Resolved customer complaints professionally, turning negative experiences into opportunities for improvement.
- Participated in ongoing training sessions provided by the company to maintain a high level of expertise and knowledge within the role.
- Conducted regular inventory checks to maintain accuracy within the system, reducing instances of stock discrepancies or shortages on the sales floor as well as in the pharmacy
Sales Associate
Walgreen's Pharmacy
11.2014 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Associate Degree - Human Resource Administration
San Joaquin Valley College
01.2024
Skills
- Goal-Oriented
- Effective Team Collaboration
- Effective Communication
- Compliance Management
- Efficient Data Documentation
- Proficient in Computer Applications
- Administrative Coordination
Certification
- Associate's Degree in Human Resource Administration
- Licensed Pharmacy Technician - State Boards of Pharmacy.
Languages
Spanish
English
Timeline
Pharmacy Technician
CVS Pharmacy
07.2020 - 11.2020
Designated Hitter
Walgreen's Pharmacy
03.2018 - 04.2020
Sales Associate
Walgreen's Pharmacy
11.2014 - 02.2018
Associate Degree - Human Resource Administration
San Joaquin Valley College
Similar Profiles
Anastasios DonesAnastasios Dones
Pharmacist at CVS – CVS PharmacyPharmacist at CVS – CVS Pharmacy
Faiza AliFaiza Ali
Certified Pharmacy Technician at Giant Pharmacy & CVS PharmacyCertified Pharmacy Technician at Giant Pharmacy & CVS Pharmacy
Carmen D Cintrón MarreroCarmen D Cintrón Marrero
Customer Service at CVS Pharmacy/Caribe Pharmacy HoldingCustomer Service at CVS Pharmacy/Caribe Pharmacy Holding