Irais Arteaga
Huntington Park
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Ranchero Rd Inc. Proven ability to train employees and manage cash handling procedures effectively. Skilled in point-of-sale systems and inventory management, consistently delivering exceptional service and enhancing operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Ranchero Rd Inc
Hesperia
05.2024 - 06.2025
- Supervised cashier team to ensure efficient customer service and accurate transactions.
- Trained new cashiers on register operations and customer interaction protocols.
- Managed cash handling procedures to maintain security and accountability.
- Assisted customers with product inquiries and provided solutions to issues.
Barista
Tierra Mia Coffee
Pomona
05.2023 - 02.2024
- Prepared espresso drinks according to Tierra Mia Coffee standards.
- Maintained cleanliness and organization of the coffee bar area.
- Stocked supplies and managed inventory levels for daily operations.
Waitress
Tropical Mexico
Pomona
01.2022 - 05.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Took and entered food and drink orders accurately into the system.
- Delivered meals promptly while maintaining a friendly demeanor.
- Assisted with menu explanations and made recommendations to guests.
- Managed customer payments efficiently using point-of-sale systems.
Education
Associate of Science - Business Administration And Management
East Los Angeles College
Monterey Park, CA06-2025
Skills
- Customer service excellence
- Team leadership
- Employee training and development
- Cash handling expertise
- Inventory management
- Point-of-sale systems proficiency
- Retail merchandising strategies
- Hospitality management
- Computer skills including Microsoft Office
Certification
- food handlers certification
Languages
Spanish
Native/ Bilingual
Affiliations
- Treasurer of ELAC M.U.S.E.
- part of Marketing Club at CSULA
Timeline
Cashier Team Lead
Ranchero Rd Inc
05.2024 - 06.2025
Barista
Tierra Mia Coffee
05.2023 - 02.2024
Waitress
Tropical Mexico
01.2022 - 05.2023
Associate of Science - Business Administration And Management
East Los Angeles College
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