Ira Smallboy
Maskwacis,Canada
Summary
Committed and hardworking professional equipped with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Bow N Arrow
01.2024 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Night Security Guard
Kasohkowew Child Wellness
08.2023 - Current
- Ensured safety and security of the premises by conducting thorough patrols and monitoring surveillance equipment.
- Prevented unauthorized access by verifying identification and monitoring visitor logs.
- Maintained a secure environment for employees and visitors with diligent observation and proactive intervention.
- Responded to emergencies promptly, providing assistance and coordinating with local authorities as needed.
Sales Floor Associate
Walmart
10.2020 - 03.2024
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Cinema Crew Member
Wetaskiwin Cinemas
01.2018 - 06.2019
- Greeted guests, scanned tickets upon entry, answered guest questions and helped with seat location.
- Assisted with keeping venue safe, clean and presentable for guests.
- Guided guests to exits and offered direct assistance in case of emergency.
- Assisted patrons by giving directions to areas inside or outside venue.
- Partnered with team members to complete venue opening and closing checklists.
- Maintained lobby, hallway and auditorium cleanliness using various sanitation practices.
Education
High School Diploma -
The BRICK Learning Centre
Ponoka, AB06.2021
High School Diploma -
Ermineskin Junior Senior High School
Maskwacis, AB06.2020
Skills
- Digital Databases
- Loss Prevention Goals Monitoring
- Sales Expertise
- Corrective Actions
- Cash Handling
- Customer Service
- Teamwork
Certification
- High School Diploma - 2021
- Proserve - 2020
- Sellsafe - 2020
- QCW - 2023
Timeline
Cashier
Bow N Arrow
01.2024 - Current
Night Security Guard
Kasohkowew Child Wellness
08.2023 - Current
Sales Floor Associate
Walmart
10.2020 - 03.2024
Cinema Crew Member
Wetaskiwin Cinemas
01.2018 - 06.2019
High School Diploma -
The BRICK Learning Centre
High School Diploma -
Ermineskin Junior Senior High School
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