Iqra Naveed Chaudhry
Toronto,ON
Summary
Experienced team member with a proven track record of reliable performance in collaborative environments, dedicated to achieving shared objectives. Possesses an outgoing and social demeanor, driven by the determination to deliver effective customer service consistently. Eager to expand knowledge and skills to meet evolving business needs. Known for being a fast learner, hardworking, and highly organized. My goal as an applicant is to maximize revenue by fostering customer loyalty and enhancing brand engagement across all customer segments.
Overview
7
7
years of professional experience
Work History
Senior Sales Coach
H&M Yorkdale
11.2021 - Current
- Maintained current knowledge of applicable sales and product changes, in order to provide best possible service for all customer needs.
- Managed Safe floats, register functions and cash handling.
- Processed Inventory Stock & requisition new stock.
- Participated in Commercial/Visual Moves at a flagship location.
- Increased sales by offering advice on purchases and promoting additional products.
Team Member
Freshii
01.2021 - 09.2021
- Experienced working at 3 Freshii locations; (Liberty Village, Beaches, & 1 Yonge).
- Performed food preparation responsibilities to meet franchise goals.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Supervisor
Kabul Express
01.2018 - 04.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Volunteer
Scarborough Bluffs Community Association
04.2019 - 04.2019
- Participated in supervisingan egg hunt community event, targeted towards over 70 children.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Supported engaging, fun and smooth-running events (senior citizens) by helping with organization and planning.
Education
Bachelor of Arts -
York University
High School Diploma -
RH King Academy
Skills
- Team Building
- Cash Handling
- Customer Service
- Flexible & Adaptable
- Organized
- Sales Training
Languages
English
Native or Bilingual
Urdu
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Arabic
Limited Working
Timeline
Senior Sales Coach
H&M Yorkdale
11.2021 - Current
Team Member
Freshii
01.2021 - 09.2021
Volunteer
Scarborough Bluffs Community Association
04.2019 - 04.2019
Supervisor
Kabul Express
01.2018 - 04.2020
Bachelor of Arts -
York University
High School Diploma -
RH King Academy
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