Summary
Overview
Work History
Education
Skills
Timeline
Generic

IQRA NAYAB

Toronto

Summary

Detail-oriented Administrative Assistant skilled in managing high-priority tasks and office operations. Recognized for strong communication abilities and problem-solving expertise, with proficiency in various software platforms. Extensive knowledge of clinical laboratory operations enhances organizational efficiency and team collaboration. Committed to delivering exceptional results, whether independently or within a team setting.

Overview

6
6
years of professional experience

Work History

Healthcare Administrative Assistant

Oakland care
Chigwell, United Kingdom
06.2022 - 12.2024
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Facilitated patient onboarding by gathering required demographic and health information.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Ensured compliance with healthcare regulations and policies to maintain a safe, respectful, and positive environment for all patients.

Laboratory Technologist

Islamabad Diagnostic Centre
Islamabad, Pakistan
06.2020 - 01.2022
  • Performed laboratory tests and analyses on human blood, urine, and other specimens to detect and quantify hormones, antibodies, drugs, microorganisms, cellular components, and other constituents of body fluids.
  • Ensured smooth handling of customer interactions pertaining to lab services and provided timely assistance.
  • Organized lab reports for easy access by healthcare providers.
  • Identified and fixed issues with lab equipment to achieve more accurate lab results.
  • Promoted and enforced compliance with regulatory agencies.

Laboratory Assistant Intern

Armed forces Institute of Pathology
Islamabad, Pakistan
04.2019 - 05.2020
  • Upheld confidentiality and accuracy in managing patient records as per HIPAA standards.
  • Supported laboratory staff in managing workflow, ensuring smooth communication between departments, and ensuring all inquiries were handled promptly.
  • Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
  • Prepared samples and reagents for testing according to established protocols, ensuring compliance with safety and quality standards.
  • Collected and organized data to perform data analysis and prepare technical reports.

Education

Master of Science - Public Health

GLASSGOW CALEDONIAN UNIVERSITY
LONDON, UNITED KINGDOM
01-2023

Bachelor of Science - Medical Laboratory Science

UNIVERSITY OF LAHORE
ISLAMABAD, PAKISTAN
01-2021

Skills

  • Letter preparation
  • Bookkeeping
  • Customer service
  • Data entry
  • Schedule management
  • Sample preparation
  • Staff management
  • Quality control procedures

Timeline

Healthcare Administrative Assistant

Oakland care
06.2022 - 12.2024

Laboratory Technologist

Islamabad Diagnostic Centre
06.2020 - 01.2022

Laboratory Assistant Intern

Armed forces Institute of Pathology
04.2019 - 05.2020

Master of Science - Public Health

GLASSGOW CALEDONIAN UNIVERSITY

Bachelor of Science - Medical Laboratory Science

UNIVERSITY OF LAHORE
IQRA NAYAB