IQRA ILYAS
North York,ON
Summary
Dedicated Guest Services Cashier with proven skills in customer service, transaction processing, and complaint resolution. Committed to enhancing guest experiences through efficient cash handling and teamwork.
Overview
2
2
years of professional experience
Work History
Guest Services Cashier
Chase valley
Bahawalpur, pakistan
02.2021 - 04.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted guests with inquiries and provided exceptional service experiences.
- Managed cash register operations and balanced daily cash drawers.
- Maintained cleanliness and organization of the front counter area.
- Collaborated with team members to enhance overall guest experience.
- Provided excellent customer service by listening attentively to customer inquiries and requests.
- Processed customer transactions accurately and efficiently.
- Resolved customer complaints in a timely manner.
- Performed opening and closing duties according to established procedures.
- Performed daily opening and closing duties as assigned by management.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
BBA - Business Administration
ISLAMIA UNIVERSITY
BAHAWALPUR01-2025
ASSOCIATE DEGREE PROGRAM - Business Administration
RIPHAH INTERNATIONAL UNIVERSITY
BAHAWALPUR10-2023
Skills
- Customer service
- Cash handling
- Team collaboration
- Transaction processing
- Sales support
- Data entry
- Time management
- Complaint handling
- Drawer balancing
- Cash register systems
Languages
English
Elementary
Urdu
Professional
Hindi
Professional
Timeline
Guest Services Cashier
Chase valley
02.2021 - 04.2023
BBA - Business Administration
ISLAMIA UNIVERSITY
ASSOCIATE DEGREE PROGRAM - Business Administration
RIPHAH INTERNATIONAL UNIVERSITY