Iqlima Awl
Edmonton,AB
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate/Front End Retail Cashier
Babies R Us
07.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered customer questions about products and services,and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Utilized customer feedback to improve services and apply best practices.
- Communication with customers professionally and proactively to provide product information and advice.
- Consistently achieved sales goals by successfully upselling and cross-selling products.
- Processed payments and provided receipts to establish proof of transaction.
- Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
Fast Food Cashier
VANCIA DONAIR & SHAWARMA
01.2022 - 12.2023
- Resolved customer complaints independently or with aid of supervisor.
- Made change and issued receipts or tickets to customers for each transaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated and sanitized kitchen and food preparation equipment.
- Greeted over 150 plus customers per day and communicated effectively to obtain accurate orders.
- Utilized proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
Education
High School Diploma -
Centre High
Edmonton, AB07.2023
Skills
- Store Cleaning
- Loss Prevention
- Product Promotion
- Sales trends
- Cash Handling
- Cleaning
- Customer Service
Timeline
Sales Floor Associate/Front End Retail Cashier
Babies R Us
07.2023 - Current
Fast Food Cashier
VANCIA DONAIR & SHAWARMA
01.2022 - 12.2023
High School Diploma -
Centre High
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