IPSITA MISHRA
White Rock,BC
Summary
With a decade of experience in program and people management in Education Industry, I excel in multitasking and consistently add value. I've successfully introduced innovative products, managed complex projects within timeline following the regulatory requirements, and led cross-functional teams to enhance policies, achieve operational growth, implement strategy, and communicate effectively with stakeholders. My commitment to improving decision-making through data analysis and automation reflects a dynamic and resourceful approach to professional challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Content Development
Byjus Pvt. Ltd
Bengaluru, India
03.2022 - 01.2023
- Led cross-functional teams in content, tech, product, and research domains for successful product rollouts, demonstrating strong analytical skills
- Applied creative tools to foster innovation, resulting in three successful product launches within year
- Maintained consistently high stakeholder satisfaction score of 4.5 or above out of 5, emphasizing ethics in practices
- Successfully increased Customer Satisfaction (CSAT) by an impressive 15%.
Manager/ SCA
Lead Education Technology
Bengaluru, India
01.2021 - 02.2022
- Led a 30-member cross-functional team for product and project delivery, showcasing effective leadership, team management, and problem-solving skills, with a focus on achieving key performance indicators (KPIs) and measurable success metrics
- Effectively communicated project performance, scope, and objectives for application, clearly collaborate with team and stakeholders, contributing to successful execution of project and process improvements
- Utilized data-driven approach to mitigate risks, resulting in 15% decrease in occurrence of project status-related issues and demonstrating strong project optimization and risk management abilities.
IB MYP Program Coordinator
Neev Academy
Bengaluru, India
06.2016 - 05.2019
- Led development and execution of strategic plan, aligning programs with IBO standards, resulting in 20% improvement in program efficiency through effective monitoring
- Optimized existing programs and schedules with careful attention to detail, achieving 25% reduction in project timelines and setting up communication and documentation systems that resulted in 30% improvement in team coordination
- Developed comprehensive plan for professional development, technology integration, and resource allocation, leading to 15% improvement in program outcomes.
IGCSE/ IB Facilitator
Greenwood High International School
Bengaluru, India
08.2013 - 06.2016
- Established and communicated clear expectations for lessons, units, and project plans to over 100 students, ensuring standardized and effective learning environment, highlighting strong communication skills
- Coordinated with diverse stakeholders, reflecting values of collaboration and interpersonal relations, while maintaining strict adherence to organizational standards, resulting in a 25% increase in stakeholder satisfaction and showcasing effective interpersonal skills in stakeholder engagement.
Education
Master of Arts - Sociology
Utkal University
Bachelor of Arts - Psychology, Sociology
Utkal University
Bachelor of Arts - Education
IGNOU
Skills
- Program Management
- Communication Skills (oral, written, presentation)
- Learning and Development
- Conflict Resolution
- Communication
Certification
- PMP - Project Management Professional, PMI
- Certified Scrum Master (CSM), Scrum Alliance
- Generative AI Overview for Project Managers, LINKEDIN
- TEF Canada (CLB-7)
- ITIL4 foundation, AXELOS GLOBAL PRACTICE
Languages
French
Native/ Bilingual
English
Native/ Bilingual
Volunteer Work
UNICEF- Student Fundraiser for underprivileged Children
Druk Padma Karpa School, Leh - Voluntary Teaching
Timeline
Director of Content Development
Byjus Pvt. Ltd
03.2022 - 01.2023
Manager/ SCA
Lead Education Technology
01.2021 - 02.2022
IB MYP Program Coordinator
Neev Academy
06.2016 - 05.2019
IGCSE/ IB Facilitator
Greenwood High International School
08.2013 - 06.2016
Master of Arts - Sociology
Utkal University
Bachelor of Arts - Psychology, Sociology
Utkal University
Bachelor of Arts - Education
IGNOU
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