Inwoo Park
Edmonton
Summary
Accomplished, dedicated, people-oriented professional highly regarded for closing sales, generating revenue, and creating innovative solutions to complex problems. Dedicated leader with a proven history of building, developing, and motivating high-performing sales teams that exceed established goals and surpass all expectations. Increase client retention rates by rapidly identifying unique customer needs and establishing rapport. Organized and a keen eye for detail, with demonstrated ability to prioritize and manage multiple tasks and projects simultaneously. Leverage strong communication skills to foster long-lasting relationships with colleagues, clients, and stakeholders. Thrive in fast-paced, collaborative, and diverse environments.
Overview
10
10
years of professional experience
Work History
RECRUITER & ACCOUNT MANAGER
MARTIN RECRUITMENT
Edmonton
10.2025 - Current
- Managed client accounts and full-cycle recruitment for a boutique firm specializing in accounting and finance.
- Sourced, interviewed, and placed qualified candidates while cultivating strong relationships with key accounts.
- Utilized advanced tools, including Google AI Studio, to automate and enhance professional recruitment tasks.
ACCOUNT MANAGER (1-100)
TELUS
Edmonton
04.2025 - 10.2025
- Conducted infield, dialing, and email sales.
- Utilized Salesforce to manage good funnel hygiene.
- Developed and managed territory to generate leads.
- Executed market research to tailor products for clients.
- Routinely followed up with clients to ensure customer satisfaction.
- Managed client accounts, ensuring alignment with service agreements and customer expectations.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
SALES REPRESENTATIVE (TELEMARKETING)
SPDATA DIGITAL
Edmonton
09.2024 - 04.2025
- Chart successful course of developing and implementing effective sales and communication strategies to achieve and surpass monthly sales targets.
- Leverage up-to-date product knowledge to address customer inquiries and overcome objections.
- Forge and cultivate strong relationships with customers, resulting in repeat business and referrals.
- Author and maintain accurate records of sales activities to maintain data reliability and transparency.
- Contribute to team success by mentoring newer team members.
- Earn recognition as one of the top-performing telemarketing sales representatives on the team.
SALES REPRESENTATIVE
TELUS
Edmonton
01.2023 - 07.2024
- Conducted door-to-door sales on a full commission basis, consistently achieving and surpassing sales targets.
- Built and managed a high-performing sales team from scratch by conducting interviews, onboarding, and training new team members.
FUNDRAISER SUPERVISOR
PUBLIC OUTREACH
Calgary
02.2022 - 11.2022
- Oversaw a team of 5 fundraisers to ensure they maintained high standards and met performance targets.
- Facilitated training and onboarding sessions for new team members to enhance their fundraising capabilities.
- Organized and facilitated fundraising events and initiatives.
- Monitored and verified the accuracy of records and reports to ensure compliance with internal and external guidelines and standards.
- Provided guidance and support to team members to foster a collaborative and productive work environment.
CASHIER
GRANDSTAND CONCESSION STAGE
06.2016 - 06.2017
- Served as a cashier responsible for accurately and efficiently processing transactions in a high-paced environment.
- Delivered excellent customer service by assisting patrons with orders and ensuring their satisfaction.
- Maintained a clean, organized workspace to ensure food safety and a positive guest experience.
GRANDSTAND CONCESSION SUPERVISOR
CALGARY STAMPEDE
Calgary
06.2018
- Oversaw and supported a team of 3 cashiers, ensuring adherence to company policies and high service standards.
- Onboarded and trained new employees to foster a highly knowledgeable and collaborative team.
- Administered inventory and restocked supplies as needed to maintain operational efficiency during peak hours.
- Addressed and resolved customer complaints and concerns in a professional and friendly manner to maintain their satisfaction.
Education
High School Diploma -
William Aberhart High School
Calgary, ABSkills
- Management
- Customer Service
- Problem Solving
- Training
- Sales Strategy and Execution
- Event Management
- Team Leadership and Supervision
- Adaptability
- Client Relationship Management
- Full-cycle recruitment
- Client account management
- Market research
- Data analysis
- Customer relationship management
- Lead generation
- Team building
- Employee training
- Conflict resolution
- Effective communication
Hobbies And Interests
- Gaming
- Reading
- Economics
- Marketing
- History
Languages
- English
- Korean
Technical Proficiencies
- Microsoft Office Suite
- Google Suite
Community Service And Volunteer Work
Policy Enforcement Officer Volunteer, OTAfest, Calgary, AB, Canada, 06/01/16, 06/01/20, Patrolled event grounds to provide crowd control, monitor safety, and address potential issues., Helped implement strategic safety measures to ensure a safe and secure environment for attendees., Liaised with event staff and management to report incidents and provide updates on crowd activities., Demonstrated leadership and attention to detail in a dynamic, large-scale event environment.
Timeline
RECRUITER & ACCOUNT MANAGER
MARTIN RECRUITMENT
10.2025 - Current
ACCOUNT MANAGER (1-100)
TELUS
04.2025 - 10.2025
SALES REPRESENTATIVE (TELEMARKETING)
SPDATA DIGITAL
09.2024 - 04.2025
SALES REPRESENTATIVE
TELUS
01.2023 - 07.2024
FUNDRAISER SUPERVISOR
PUBLIC OUTREACH
02.2022 - 11.2022
GRANDSTAND CONCESSION SUPERVISOR
CALGARY STAMPEDE
06.2018
CASHIER
GRANDSTAND CONCESSION STAGE
06.2016 - 06.2017
High School Diploma -
William Aberhart High School