Inwoo Park
Edmonton
Summary
Accomplished, dedicated, people-oriented professional highly regarded for closing sales, generating revenue, and creating innovative solutions to complex problems. Dedicated leader with a proven history of building, developing, and motivating high-performing sales teams that exceed established goals and surpass all expectations. Increase client retention rates by rapidly identifying unique customer needs and establishing rapport. Organized and a keen eye for detail, with demonstrated ability to prioritize and manage multiple tasks and projects simultaneously. Leverage strong communication skills to foster long-lasting relationships with colleagues, clients, and stakeholders. Thrive in fast-paced, collaborative, and diverse environments.
Overview
9
9
years of professional experience
Work History
Account Manager (1-100)
TELUS
04.2025 - Current
- Conducted infield, dialing, and email sales
- Utilized Salesforce to manage good funnel hygiene
- Developed and managed territory to generate leads
- Executed market research to tailor products for clients
- Routinely followed up with clients to ensure customer satisfaction
- Managed client accounts, ensuring alignment with service agreements and customer expectations.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Sales Representative (Telemarketing)
SPDATA DIGITAL
09.2024 - 04.2025
- Chart successful course of developing and implementing effective sales and communication strategies to achieve and surpass monthly sales targets.
- Leverage up-to-date product knowledge to address customer inquiries and overcome objections.
- Forge and cultivate strong relationships with customers, resulting in repeat business and referrals.
- Author and maintain accurate records of sales activities to maintain data reliability and transparency.
- Contribute to team success by mentoring newer team members.
- KEY ACHIEVEMENTS
- Earn recognition as one of the top-performing telemarketing sales representatives on the team.
Sales Representative
TELUS
01.2023 - 07.2024
- Conducted door-to-door sales on a full commission basis, consistently achieving and surpassing sales targets.
- Built and managed a high-performing sales team from scratch by conducting interviews, onboarding, and training new team members.
Fundraiser Supervisor
PUBLIC OUTREACH
02.2022 - 11.2022
- Oversaw a team of 5 fundraisers to ensure they maintained high standards and met performance targets.
- Facilitated training and onboarding sessions for new team members to enhance their fundraising capabilities.
- Organized and facilitated fundraising events and initiatives.
- Monitored and verified the accuracy of records and reports to ensure compliance with internal and external guidelines and standards.
- Provided guidance and support to team members to foster a collaborative and productive work environment.
Grandstand Concession Supervisor
CALGARY STAMPEDE
06.2018
- Oversaw and supported a team of 3 cashiers, ensuring adherence to company policies and high service standards.
- Onboarded and trained new employees to foster a highly knowledgeable and collaborative team.
- Administered inventory and restocked supplies as needed to maintain operational efficiency during peak hours.
- Addressed and resolved customer complaints and concerns in a professional and friendly manner to maintain their satisfaction.
Cashier
GRANDSTAND CONCESSION STAGE
06.2016 - 06.2017
- Served as a cashier responsible for accurately and efficiently processing transactions in a high-paced environment.
- Delivered excellent customer service by assisting patrons with orders and ensuring their satisfaction.
- Maintained a clean, organized workspace to ensure food safety and a positive guest experience.
Education
High School Diploma -
William Aberhart High School
Calgary, AB01.2019
Skills
- Management
- Event Management
- Customer Service
- Team Leadership and Supervision
- Problem Solving
- Adaptability
- Training
- Client Relationship Management
- Sales Strategy and Execution
Accomplishments
- Earn recognition as one of the top-performing telemarketing sales representatives on the team.
- Met and exceeded weekly fundraising goals, demonstrating exceptional communication and persuasion skills.
ADDITIONAL INFORMATION
English and Korean (bilingual)
ADDITIONAL INFORMATION
Technical Proficiencies: Microsoft Office Suite and Google Suite
Hobbies and Interests
Gaming, Reading, Economics, Marketing, History
Timeline
Account Manager (1-100)
TELUS
04.2025 - Current
Sales Representative (Telemarketing)
SPDATA DIGITAL
09.2024 - 04.2025
Sales Representative
TELUS
01.2023 - 07.2024
Fundraiser Supervisor
PUBLIC OUTREACH
02.2022 - 11.2022
Grandstand Concession Supervisor
CALGARY STAMPEDE
06.2018
Cashier
GRANDSTAND CONCESSION STAGE
06.2016 - 06.2017
High School Diploma -
William Aberhart High School
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