Driven hospitality professional with proven expertise in food safety and guest relations honed at JETWING HOTEL. Excelled in maintaining high standards of cleanliness and service quality, reducing risks, and enhancing customer satisfaction. Skilled in food preparation and adept at fostering positive team dynamics, consistently delivering top-notch hospitality services. Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity.
* Prepared food and beverages and verified adherence of quality and safe food-handling standards.
* Reduced risks by maintaining clean and organized work environment.
* Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
* Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
* Communicated with customers to promptly resolve complaints and address inquiries.
* Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.