Insyallah Mae Bisnar
Calgary,Canada
Summary
Dynamic Swing Manager and Medical Office Administrator dedicated to optimizing operations and improving patient satisfaction. Demonstrated success in streamlining scheduling processes and enhancing service delivery, resulting in increased efficiency and guest loyalty. A reliable team player focused on achieving organizational goals in fast-paced environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Swing Manager
Mcdonald's Restaurant
Calgary, Canada
07.2021 - Current
- Handled cash registers and processed credit and debit transactions to ensure accurate sales.
- Operated front counter and drive-thru service areas to assist customers efficiently.
- Took orders, prepared meals, and collected payments.
- Delivered excellent customer service by greeting customers and fulfilling quality standards.
- Engaged with guests to provide excellent service and address their needs.
- Delivered the food and beverages to guest tables
- Learned product details to effectively answer questions and make informed suggestions.
- Stocked shelves to organize aisles in the assigned department.
Medical Office Administrator
Forest Lane Medical Clinic
Calgary, Alberta
05.2026 - 07.2026
- Streamlined patient scheduling and appointment coordination for efficient office operations.
- Maintained accurate medical records using electronic health record systems.
- Processed insurance claims while ensuring compliance with billing protocols.
- Implemented office policies that enhanced workflow and increased patient satisfaction.
- Safeguarded confidentiality of patient information at all times.
- Delivered patient experiences through friendly, compassionate communication, fostering a welcoming environment.
- Handled patient inquiries, offering detailed information on services and procedures to ensure understanding.
Education
High School -
Bishop Mcnally High School
Calgary05-2022
Medical Office Administration
CDI College
Calgary, AB08-2026
Skills
- Appointment coordination
- Medical records administration
- Claims processing
- Food safety standards
- Customer engagement
- Prioritization
- Task allocation
- Dependability
Languages
- English
- Filipino
Certification
- Intermediate First Aid and CPR AED
Timeline
Medical Office Administrator
Forest Lane Medical Clinic
05.2026 - 07.2026
Swing Manager
Mcdonald's Restaurant
07.2021 - Current
High School -
Bishop Mcnally High School
Medical Office Administration
CDI College