Insia Fatima
Markham,ON
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Vimi Laser & Skincare Clinic
9909 Markham Rd #16-17, Markham, ON
09.2021 - 01.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Confirmed appointments, communicated with clients, and updated client records.
Volunteer
Al-Mahdi
510 Third Concession Rd, Pickering, ON
09.2019 - 11.2019
- Enhanced community engagement by organizing and leading outreach events.
- Assisted with special events and programs.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- I have provided guidance to children in completing assigned tasks and ensured their care and well-being throughout the process.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelor of Science - Kinesiology
York University
Toronto, ON06.2027
High School Diploma -
Bill Hogarth Secondary School
Markham, ON06.2023
Skills
- Project Coordination
- Technical Support
- Administrative Support
- Data Entry
- Scheduling
- File Management
- Bookkeeping
- Organization Skills
- Interpersonal Skills
- Telephone Skills
- Time Management
- Presentation Skills
Objective
Seeking experience as a young motivated student who has some volunteer experience, excellent communication skills and thrives to do her best.
Languages
English
Professional Working
Urdu
Professional Working
Timeline
Receptionist
Vimi Laser & Skincare Clinic
09.2021 - 01.2022
Volunteer
Al-Mahdi
09.2019 - 11.2019
Bachelor of Science - Kinesiology
York University
High School Diploma -
Bill Hogarth Secondary School