A motivated and energetic professional with extensive experience in Information Technology and a strong track record of delivering exceptional customer service. Proficient at understanding customer needs, providing tailored solutions, and building lasting relationships.
Overview
7
7
years of professional experience
Work History
Server
Fox On John
Toronto, ON
10.2024 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Night Auditor
Windjammer Landing Resort & Residences
Gros Islet, St. Lucia
02.2022 - 08.2024
Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Oversaw night auditing of daily room occupancy and hotel revenue.
Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
Kept accounts in balance and ran daily reports to verify totals.
Information Technology Teacher
Carmen Rene Memorial School
Sans Souci, Castries, St. Lucia
08.2018 - 08.2024
Conducted regular parent-teacher conferences to communicate progress, address concerns, and outline strategies for continued success at home and within the classroom. Prepared and utilized practical-based lesson plans using up-to-date curricula to teach assigned students.
Spearheaded the implementation of new educational technology platforms, significantly enhancing instructional capabilities.
Planned and implemented instructional programs that instilled basic and advanced computer skills that fulfilled students' needs, interests and abilities.
Used various formal and informal assessment data in making assessment decisions.
Assisted teachers with technology integration to enhance the learning experience.