Inosencio Gonzales Jr.
Oroville
Summary
Proven track record in vehicle recovery and customer service, notably with Brower's Tow. Excelled in safe driving and towing equipment operation, enhancing client satisfaction and loyalty. Demonstrated strong work ethic and exceptional ability to manage high-stress situations, contributing to efficient accident scene management and vehicle safety. Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication, and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents.
Overview
24
24
years of professional experience
Work History
Tow Truck Driver
Brower's Tow
07.2005 - 02.2024
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
Taxi Driver
Yellow Cab
01.2000 - 03.2005
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
Education
Basics
Oroville Adult Education
Oroville, CA06.2024
Basic
Prospect High
Oroville, CA06.1989
Skills
- Strong Work Ethic
- Towing equipment operation
- Safe Driving Practices
- Customer Service
- Vehicle maintenance and repair
- Roadside Assistance
- Equipment Maintenance Knowledge
- Heavy Lifting Abilities
Timeline
Tow Truck Driver
Brower's Tow
07.2005 - 02.2024
Taxi Driver
Yellow Cab
01.2000 - 03.2005
Basics
Oroville Adult Education
Basic
Prospect High
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