Inoka Liyanage
Junior Manager
Toronto,ON
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
23
23
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Junior Manager
National Transport Commission
Colombo, Sri Lanka
12.2014 - 08.2023
- Supported management protocols, decisions and plans within company structure, atmosphere and culture.
- Scheduled cross-team meetings, facilitated planning, note-taking and status updates for project execution.
- Communicated schedule changes, escalated unplanned issues and recorded issue resolution for future reference and project learning.
- Coordinated product deployments and launches and scheduling and execution management for seamless implementation.
- Monitored project progress to keep tasks on track and meet deadlines.
- Performed basic clerical duties, set up meetings and assisted with budgeting reports.
- Created 2 project plans related to transportation in 2023.
- Supervised various tasks in quest of completing projects.
- Reported project results to senior project manager.
- Developed strategy to increase sales and drive profits.
Executive Officer
National Transport Commission
Colombo, Sri Lanka
07.2005 - 11.2014
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Handled administrative management, personnel issues and supply requirements for unit.
- Drafted training schedules for public transportation crews and new staff members.
- Monitored unit training and training schedules.
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
- Conducted regular meetings with team to discuss issues, concerns and updates.
Work Study Executive
Boyagane Apparels (Pvt) Ltd.
Alawwa, Sri Lanka
01.2003 - 12.2004
- Preparing bulletin for the effective utilization of operators, machine & materials.
- Feeding the sewing line according to layout.
- Setting the line wise production plan weekly, monthly with efficiency. Monitoring and Control hourly production and make Efficiency Report and provide it to the management.
Assistant Sales Manager
Bela Group & Company
Colombo
01.2001 - 12.2002
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted sales team with completing customer transactions and managing issues.
- Completed store opening and closing procedures by counting drawers and managing security.
- Trained new associates in successful sales and performance strategies.
- Generated sales report to help upper management make effective decisions and sales plans.
- Managed and developed sales team.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
- Reviewed sales and gross profit report to assess company efficiency.
Education
Bachelor of Arts - Economics
University of Colombo
Sri Lanka 01.1998 - 09.2002
No Degree - Diploma in Computer Studies
University of Colombo
Sri Lanka 05.2001 -
GED -
St. Joseph's Balika Vidyalaya
Sri Lanka 01.1993 - 12.1995
Skills
Project management experience
Certification
National Certificate in English for Commerce, Industry and Further Education
Membership
MILT- Member of the Chartered Institute of Logistic and Transportation (CILT)
Timeline
Training Course of Environmentally Sustainable Urban Transport Planning, Japan International Cooperation Agency (JICA), Nagoya, Japan
11-2019
Junior Manager
National Transport Commission
12.2014 - 08.2023
International Course in Transportation Planning and Safety (2014) Indian Institute of Technology - Delhi, India
12-2014
Executive Officer
National Transport Commission
07.2005 - 11.2014
Work Study Executive
Boyagane Apparels (Pvt) Ltd.
01.2003 - 12.2004
No Degree - Diploma in Computer Studies
University of Colombo
05.2001 -
Assistant Sales Manager
Bela Group & Company
01.2001 - 12.2002
Bachelor of Arts - Economics
University of Colombo
01.1998 - 09.2002
National Certificate in English for Commerce, Industry and Further Education
01-1997
GED -
St. Joseph's Balika Vidyalaya
01.1993 - 12.1995
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