Innoncent Lasu
St. John's
Summary
Motivated and results-driven professional with a proven track record at United Parcel Service (UPS), optimizing operations and surpassing delivery targets. Skilled in customer service, I ensure prompt and friendly resolutions to inquiries and thrive in a fast-paced environment. I am adaptable, quick to learn and and ready to transition into new fields that value efficiency and customer interaction.
Overview
5
5
years of professional experience
Work History
Package Handler
United Parcel Service, UPS
12.2024 - 01.2025
- Followed all company safety procedures to maintain a safe working environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Worked in a fast-paced, deadline-driven environment meeting and exceeding daily delivery quotas.
- Worked effectively as part of a team, coordinating efforts with other UPS employees to ensure smooth operations during peak hours.
Gift Shop Cashier
Kids Balance
01.2020 - 06.2024
- Maximized efficiency during peak hours by quickly processing transactions while retaining accuracy and customer service quality.
- Received phone calls from customers seeking assistance with product information or store location inquiries.
- Followed proper cash handling procedures when making change for customers.
- Collaborated with fellow team members to ensure smooth running of company operations.
Education
Associate of Arts - International Relations
Catholic University of Eastern Africa
Nairobi, Kenya09-2024
Skills
- Customer service
- Communication
- Team collaboration
- Heavy lifting
- Packaging
- Adaptable to change
Languages
English
Timeline
Package Handler
United Parcel Service, UPS
12.2024 - 01.2025
Gift Shop Cashier
Kids Balance
01.2020 - 06.2024
Associate of Arts - International Relations
Catholic University of Eastern Africa
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