Innocentia Mariwande -Mhlanga
Customer Service Representative
Oshawa,ON
Summary
Dynamic investment professional with a proven track record of delivering strategic financial advice and managing diverse portfolios. Expertise in analyzing market trends and crafting tailored investment strategies that align with client objectives, ensuring adaptability to ever-changing market conditions. Recognized for fostering team cohesion and promoting collaboration to achieve exceptional client-centric results. Strong organizational skills enhance the ability to manage multiple projects simultaneously while maintaining accuracy and meeting deadlines.
Overview
8
8
years of professional experience
Work History
Financial and Investment consultant
Old Mutual Zimbabwe
01.2024 - 12.2025
- Advised clients on investment strategies to align with financial goals.
- Conducted comprehensive market analysis to identify emerging trends and opportunities.
- Increased client satisfaction by providing personalized investment strategies and financial planning advice.
- Assisted clients in achieving their financial goals through the development of tailored portfolios and risk management plans.
Omari Client services consultant
Old Mutual Zimbabwe (Omari)
02.2023 - 12.2023
- Delivered exceptional customer service by consistently exceeding expectations in responsiveness and problem-solving capabilities.
- Played an instrumental role in orchestrating complex projects that required close collaboration between various departments across the company.
- Developed tailored financial solutions to meet diverse client needs.
- Facilitated successful product launches by coordinating closely with clients, marketing teams, and sales representatives.
Operations Manager
Powervision (Pvt) Ltd, Harare
04.2020 - 01.2024
- Oversaw daily operations, ensuring efficiency and adherence to company policies.
- Implemented process improvements that enhanced workflow and reduced operational downtime.
- Managed supply chain logistics, coordinating with vendors to optimize inventory levels.
- Led cross-functional teams in executing projects that aligned with organizational goals.
Sales and Accounting Manager
Powervision (Pvt) Ltd, Harare
02.2018 - 03.2020
- Supervised monthly financial reporting processes to ensure compliance with regulatory standards.
- Developed and implemented budget forecasts, enhancing accuracy in financial planning.
- Streamlined accounts payable and receivable processes, improving cash flow management.
- Analyzed financial data to identify trends, providing strategic insights for decision-making.
Education
Certificate - Humanitarian Assistance and Programme Management
01.2023
Certificate - Digital Marketing
01.2023
Bachelor of Business Studies (2nd Upper Class) - Marketing
Africa University
Mutare01.2014
ZIMSEC A Level 3 subjects - undefined
Bulawayo Adventist High School
Bulawayo01.2008
ZIMSEC O Level 8 subjects - undefined
St Columbus High
Bulawayo01.2006
Skills
- Futures trading
- Investment performance analysis
- Options trading
- Investment strategy
- Customer Service-oriented
- Verbal and written communication
- Problem-solving skills
- Strategic planning
Personal Details
English, Ndebele, Xhosa and Shona
Full Professional
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Youth Development Programs
- Getting involved in local advocacy groups to promote positive change in the community
- Volunteer Work
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeGig WorkLocation Preference
HybridTimeline
Financial and Investment consultant
Old Mutual Zimbabwe
01.2024 - 12.2025
Omari Client services consultant
Old Mutual Zimbabwe (Omari)
02.2023 - 12.2023
Operations Manager
Powervision (Pvt) Ltd, Harare
04.2020 - 01.2024
Sales and Accounting Manager
Powervision (Pvt) Ltd, Harare
02.2018 - 03.2020
Certificate - Digital Marketing
Bachelor of Business Studies (2nd Upper Class) - Marketing
Africa University
ZIMSEC A Level 3 subjects - undefined
Bulawayo Adventist High School
ZIMSEC O Level 8 subjects - undefined
St Columbus High