Inna Nesteruk
Citrus Heights
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Detail-oriented offering 15 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
15
15
years of professional experience
Work History
Billing Specialist
Dignity Health, Mercy Medical Clinic
05.1999 - 03.2014
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Supported system upgrades, contributing valuable input for enhancements related to the cash posting function.
- Demonstrated adaptability by handling various tasks such as charge entry, claims submission, or denial management when required by workload demands or staffing shortages.
- Maintained open lines of communication with vendors, negotiating favorable payment terms when needed.
- Documented sales, customer interactions and concerns and generated update reports for senior management.
Education
High School Diploma -
Hiram Johnson High School
Sacramento, CA05.1996
Skills
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
- Data entry proficiency
- HIPAA Compliance
- Claim submission
- Denial Management
- Payment posting
- Customer Engagement
- Medical Billing Expertise
- Patient account management
- Record preparation
- Invoicing proficiency
- Collections
- Accounts receivable management
Timeline
Billing Specialist
Dignity Health, Mercy Medical Clinic
05.1999 - 03.2014
High School Diploma -
Hiram Johnson High School
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