Inna Lytvynenko
Sechelt,BC
Summary
Dynamic and results-driven Fitness Manager with nine years of progressive experience in personal training, group program leadership, and gym operations. Proven track record of delivering exceptional client service, mentoring teams, and driving membership growth by helping over 200 clients achieve transformative fitness goals through customized programs, nutrition guidance, and motivational strategies. Eager to leverage expertise in operational management, staff development, and program innovation to elevate gym performance and foster a thriving, inclusive fitness community in a leadership role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dance Teacher, Front Desk Attendant,& Weight Floor
Heavens Fitness
Calgary, AB
01.2023 - 11.2024
- Delivered exceptional customer service by greeting members and visitors professionally, providing tailored assistance, and fostering a welcoming gym environment.
- Streamlined check-in/out processes for 100+ daily members, enhancing operational efficiency and reducing wait times through accurate and proactive management.
- Handled high-volume phone calls, emails, and inquiries with prompt responses, scheduling appointments and classes to optimize member engagement and satisfaction.
- Resolved customer complaints effectively, turning potential issues into positive experiences and maintaining a 95%+ resolution rate on first contact.
- Ensured front desk and facility cleanliness, organization, and safety compliance, contributing to overall gym upkeep and a consistently positive atmosphere for members.
Personal Trainer
FC “Good Life Fitness” – Sunridge
Calgary, Alberta
06.2023 - 04.2024
- Designed and delivered 15+ customized one-on-one training sessions per week, integrating calorie tracking, nutrition guidance, and personalized plans to drive weight loss and fitness maintenance, achieving a 98% client satisfaction rate.
- Maintained a 99% session attendance rate through proactive scheduling and relationship-building, underscoring exceptional reliability, punctuality, and client commitment.
- Excelled in independent and team-based operations, cultivating a collaborative environment that enhanced overall gym dynamics and supported cross-functional initiatives.
- Championed client safety by upholding current CPR and AED certifications, conducting risk assessments, and implementing protocols to minimize injuries during sessions.
- Leveraged digital fitness tools, including apps and wearables, to optimize progress tracking, provide data-driven insights, and deliver measurable results for client success.
Group Programs Trainer
FC “GYMMAX”
Kyiv, Ukraine
07.2020 - 02.2022
- Designed and led dynamic group fitness programs, including functional training, cycling, BBB, stretching, dancing, upper body workouts, ABS, body sculpt, and TABATA, adapting sessions to diverse participant needs and promoting overall health and engagement.
Fitness Manager / Personal and Group Trainer
FC “Sport Life”
Kyiv, Ukraine
07.2018 - 03.2022
- Led introductory training sessions for new members, cultivating an inclusive and welcoming gym environment to enhance member retention and satisfaction.
- Delivered personalized calorie counting and nutrition advice, empowering clients to achieve weight management goals through evidence-based recommendations.
- Designed and orchestrated diverse group fitness programs, including functional training, cycling, BBB, stretching, dancing, upper body workouts, ABS training, body sculpting, and TABATA, catering to varied fitness levels and interests.
- Managed daily gym operations, ensuring a clean, safe, and engaging facility while optimizing resource allocation and compliance with health standards.
- Provided outstanding customer service by addressing member inquiries, resolving complaints promptly, and fostering positive relationships to drive membership growth.
Education
Bachelor’s Degree in Physical Culture -
Academy of Physical Culture
Kharkiv, Ukraine11-2014
Diploma in Physical Education Training And Basketball -
College of Physical Education
Kharkiv, Ukraine11-2014
Skills
- Expertise in designing and leading high-impact fitness programs, including functional training, TABATA, ABS, BBB, body sculpt, and circuit training, with a focus on optimizing team performance, client engagement, and operational efficiency in gym settings
- Proficient in staff training and development, leveraging specialized knowledge to mentor trainers, create scalable group programs, and enhance overall facility productivity
- Strong in client retention strategies, nutrition guidance, and event coordination, driving membership growth, and fostering a results-oriented gym culture
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Certification
English for Personal Trainers, Fullfit, Ukraine.
Functional Training, TABATA, Circuit Training, and Strength Training, Academy Fitness Master, Ukraine.
Personal Trainer Course, Fullfit, Ukraine.
Personal Trainer Course, Infofit, Canada.
Personal Trainer Course, Canfitpro, Canada.
Functional Training, TABATA, Circuit Training, and Strength Training, Academy Fitness Master, Ukraine.
Personal Trainer Course, Fullfit, Ukraine.
Personal Trainer Course, Infofit, Canada.
Personal Trainer Course, Canfitpro, Canada.
Timeline
Personal Trainer
FC “Good Life Fitness” – Sunridge
06.2023 - 04.2024
Dance Teacher, Front Desk Attendant,& Weight Floor
Heavens Fitness
01.2023 - 11.2024
Group Programs Trainer
FC “GYMMAX”
07.2020 - 02.2022
Fitness Manager / Personal and Group Trainer
FC “Sport Life”
07.2018 - 03.2022
Bachelor’s Degree in Physical Culture -
Academy of Physical Culture
Diploma in Physical Education Training And Basketball -
College of Physical Education