INNA BAGA
Humboldt,SK
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.
Overview
9
9
years of professional experience
Work History
Staff Scheduler
Saskatchewan Health Authority
05.2017 - Current
- Work independently and as a team to electronically schedule for nine of Saskatchewan's 12 health regions
- Deal with incoming calls from employees and managers and follow guidelines for shift replacement
- Help employee's problem solve issues that arise in regard to their schedules and positions
- Use Microsoft programs and other scheduling related programs for shift replacement for adjustments in employee's schedules
- Follow two unions to ensure fairness in the scheduling process.
Waitress
Twisted Tails Bar & Grill
01.2017 - 01.2019
- Daily duties include; greeting customers and providing them with the daily special, beverages, as well as food; develop customer relationships and provide outstanding service while maintaining restaurant duties; present bills and accept payments in cash, credit or debit cards; ensure that all supplies and equipment are cleaned and stocked for the next shift.
Receptionist
Schulte Industries
05.2015 - 09.2015
- Daily duties included; greeting customers, answering and transferring incoming telephone calls, responding to emails, using a photocopier and a fax machine, filing paperwork, performing the daily deposit, and handling paperwork for incoming and outgoing truck shipments within Canada and the United States.
Education
Certificate in Office Administration -
Carlton Trail College
Humboldt, SK05.2017
Second year of Bachelor of Science in Nursing -
University of Saskatchewan College of Nursing
Regina, SK05.2016
Pre-professional course for first year of Bachelor of Science in Nursing -
St. Peter's College
Muenster, SK05.2015
High School Diploma -
Englefeld Protestant Separate School
Englefeld, SK06.2013
Attended Elementary School in Brovary, Ukraine -
Brovary Elementary School
Brovary, Ukraine12.2005
Skills
- Ability to work well alone and with others
- Fluent in three languages
- Excellent communication and public relation skills
- Advanced computer and organization skills
- Multitasking and ability to take directions from others
- Quick learner, passionate and enthusiastic about the jobs performed
Volunteer Experience
- Englefeld Fire Department, 07/01/12, 01/01/18, Helping with fire suppression, traffic control, helping ambulance attendants, assisting RCMP, setting up barriers around accident/fire scenes, and fighting fires under guidance of fire chief
Training
- Class 5 Driver's License
- Hunters Safety Certificate
- Bobcat Operations
- Training Forklift Operations
- Training S.T.A.R.S. Air Ambulance Landing
- The Pacific Institute - Thought Patterns for a Successful Career Course
- TLR - Transferring Lifting and Repositioning Course
- Serve It Right Saskatchewan Course
- QuickBooks Premier 2016 Level 1
Timeline
Staff Scheduler
Saskatchewan Health Authority
05.2017 - Current
Waitress
Twisted Tails Bar & Grill
01.2017 - 01.2019
Receptionist
Schulte Industries
05.2015 - 09.2015
Certificate in Office Administration -
Carlton Trail College
Second year of Bachelor of Science in Nursing -
University of Saskatchewan College of Nursing
Pre-professional course for first year of Bachelor of Science in Nursing -
St. Peter's College
High School Diploma -
Englefeld Protestant Separate School
Attended Elementary School in Brovary, Ukraine -
Brovary Elementary School
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