Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Availability
Timeline
Generic

Inka Rana

MB,Canada

Summary

Dedicated and versatile hospitality management student with experience in guest relations, event coordination, and administrative support. Strong problem-solving abilities, excellent organizational skills, and a proven track record in managing diverse tasks within a hospitality setting. Skilled in handling high-pressure situations, ensuring exceptional guest experiences, and promoting team collaboration. Eager to leverage a solid foundation in hospitality management and hands-on experience in various roles to contribute effectively to a dynamic team and further develop skills in customer service and operational management. Developed strong collaboration and communication skills in a community-focused environment, looking to transition into a new field. Demonstrates adaptability and commitment to supporting team objectives. Prepared to leverage these skills to contribute effectively in a new professional setting.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Volunteer

Haygate Community Living
03.2024 - 08.2024
  • Engaged with residents through regular visits, providing companionship and support to enhance their quality of life
  • Led recreational activities such as storytelling sessions, arts and crafts, and music therapy, fostering a positive and inclusive community atmosphere
  • Supported the facility’s staff by assisting with meal distribution, organizing events, and maintaining cleanliness in common areas

Food and Beverage Server

Portuguese Restaurant
01.2024 - 08.2024
  • Prepared quality food and baked goods per menu, ensuring consistency
  • Verified transactions and maintained accurate records
  • Communicated meal inclusions, ensuring customer satisfaction
  • Ensured sanitary food storage and adhered to safety regulations
  • Served meals on schedule per departmental policies
  • Maintained kitchen equipment, ensuring safety and efficiency
  • Prepared various food items and beverages, adding garnishments
  • Assisted in cleaning refrigerators, freezers, and equipment
  • Adhered to uniform and food safety regulations
  • Maintained clean and organized work and storage areas
  • Followed procedures for cleanliness, ensuring a safe environment

Food and Beverage Server

Mehman Nawazi Indian Cuisine and Bar
09.2023 - 12.2023
  • Maintained an in-depth understanding of menu items, wine pairings, and daily specials to assist customers with their choices
  • Set up tables according to the restaurant's standards, maintaining cleanliness and a visually appealing dining environment
  • Handled multiple tables simultaneously, delivering orders quickly and efficiently while maintaining a professional and calm demeanor during busy service hours
  • Worked closely with kitchen staff and other team members to ensure smooth and timely service
  • Used persuasive communication to upsell dishes and beverages, increasing sales and enhancing customer experience
  • Managed cash and card transactions accurately, processing payments while adhering to the restaurant's financial protocols
  • Adhered to all food safety and hygiene standards, ensuring a clean and safe dining environment

Volunteer

Sri Radha Krishna Mandir & Cultural Centre
06.2023 - 12.2023
  • Organized and participated in weekly food distribution programs, providing meals to over 150 needy community members
  • Assisted in event planning and coordination for religious ceremonies and festivals, improving the overall experience for attendees
  • Developed strong communication and teamwork skills by collaborating with other volunteers and temple staff to maintain a welcoming environment for visitors

General Associate

Listowel Technology Inc.
06.2023 - 08.2023
  • Assemble the car parts
  • Check motor vehicle exterior priming and color coats, sealers, and glazers, and mark, record, and report defects to be repaired
  • Test motor vehicle electrical assemblies, equipment, and wiring for proper performance using testing devices such as meters, analyzers, and timing lights
  • Inspect auto parts and fully assembled motor vehicles for defects to ensure that the defects have been corrected

Education

Certificate and Diploma Course - French

Punjabi University

PG Diploma - Global Hospitality Management

Conestoga College
Waterloo, Ontario
08.2024

Certificate Course - Bakery and Cookery

Punjabi University
05.2022

Master of Arts -

Punjabi University
05.2020

Bachelor of Arts -

Punjabi University
01.2017

Skills

  • Guest assessment and satisfaction evaluation
  • Detail-oriented
  • Time management
  • Event planning and coordination
  • Task prioritization
  • Analytical skills
  • Guest advocacy
  • Recordkeeping
  • Billing
  • Invoicing
  • Front office administration
  • Meeting preparation
  • Event preparation
  • Concierge services
  • Guest assistance
  • Support
  • Team management
  • Conflict resolution
  • Problem-solving
  • Decision-making
  • File organization
  • Scheduling
  • Calendar management
  • Maintaining guest records
  • Customer service

Certification

  • Smart Serve, Conestoga College, 2023
  • Food Handler, Conestoga College, 2023
  • WHMIS, Conestoga College, 2023

Volunteer Experience

  • Volunteer, Haygate Community Living, Waterloo, 03/24, 08/24, Engaged with residents through regular visits, providing companionship and support to enhance their quality of life., Led recreational activities such as storytelling sessions, arts and crafts, and music therapy, fostering a positive and inclusive community atmosphere., Supported the facility’s staff by assisting with meal distribution, organizing events, and maintaining cleanliness in common areas.
  • Volunteer, Sri Radha Krishna Mandir & Cultural Centre, Cambridge, 06/23, 12/23, Organized and participated in weekly food distribution programs, providing meals to over 150 needy community members., Assisted in event planning and coordination for religious ceremonies and festivals, improving the overall experience for attendees., Developed strong communication and teamwork skills by collaborating with other volunteers and temple staff to maintain a welcoming environment for visitors.

Availability

Every weekday, weeknights, and weekends (full-time).

Timeline

Volunteer

Haygate Community Living
03.2024 - 08.2024

Food and Beverage Server

Portuguese Restaurant
01.2024 - 08.2024

Food and Beverage Server

Mehman Nawazi Indian Cuisine and Bar
09.2023 - 12.2023

Volunteer

Sri Radha Krishna Mandir & Cultural Centre
06.2023 - 12.2023

General Associate

Listowel Technology Inc.
06.2023 - 08.2023

PG Diploma - Global Hospitality Management

Conestoga College

Certificate Course - Bakery and Cookery

Punjabi University

Master of Arts -

Punjabi University

Bachelor of Arts -

Punjabi University

Certificate and Diploma Course - French

Punjabi University
Inka Rana