Inioluwa Afolabi
Winnipeg
Summary
Versatile and dynamic professional with proven expertise in client relations and document management, honed at Totality Dishes and BSA Hearing and Speech Center. Excelled in project management and customer service, significantly enhancing business processes and client satisfaction. Demonstrates strong communication skills and adaptability, ensuring seamless operations and positive outcomes.
Overview
7
7
years of professional experience
2
2
Certifications
1
1
Language
Work History
Personal Assistant
Totality Dishes
01.2024 - 01.2025
- Responded to messages and other correspondence to facilitate communication and enhance business processes.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Front Desk Receptionist
BSA Hearing and Speech Center
01.2018 - 08.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Education
Bachelor of Arts - Interdisciplinary Studies: Business/Sociology
Booth University College
Winnipeg, MB 05.2001 -
High School Diploma -
Tofek High School
Lagos,NG. 05.2001 -
Skills
Calendar management
Client relations
Customer service
Strong communication skills
Data entry
Document management
Project management
Adaptability and flexibility
Certification
Business Analysis and Process Management
Timeline
Business Analysis and Process Management
11-2024
Introduction to Data Analysis Using Microsoft Excel
11-2024
Personal Assistant
Totality Dishes
01.2024 - 01.2025
Front Desk Receptionist
BSA Hearing and Speech Center
01.2018 - 08.2021
Bachelor of Arts - Interdisciplinary Studies: Business/Sociology
Booth University College
05.2001 -
High School Diploma -
Tofek High School
05.2001 -
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