INGRID NIKAISE NGANGOUM
Gatineau,QC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Cashier Assistant
TRIMEX CO LTD
05.2023 - 07.2023
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
Waitress
RESTAURANT LE FOUQUET
06.2022 - 08.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Babysitter
PRIVATE CUSTOMER
07.2021 - 09.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Education
Bachelor of Science - Biomedical Studies
University of Ottawa
Ottawa, ON06.2026
High School Diploma -
LAVAL BILINGUAL COLLEGE
DOUALA CAMEROON07.2022
Skills
- Price Identification
- Feedback Acceptance
- Corporate Bill Payment
- Order Accuracy and Delivery
- Cool Under Pressure
- Performance Improvement
- Educational Activities
- Structural Limits
LANGUAGES
I AM BILINGUAL, I SPEAK BOTH FRENCH AND ENGLISH FLEUNTLY
HOBBIES
DANCING, SINGING AND BOXES
Timeline
Cashier Assistant
TRIMEX CO LTD
05.2023 - 07.2023
Waitress
RESTAURANT LE FOUQUET
06.2022 - 08.2022
Babysitter
PRIVATE CUSTOMER
07.2021 - 09.2021
Bachelor of Science - Biomedical Studies
University of Ottawa
High School Diploma -
LAVAL BILINGUAL COLLEGE
Similar Profiles
Simon BoisvertSimon Boisvert
Product Owner at OXARO Inc.Product Owner at OXARO Inc.
Nancy MunanaNancy Munana
Home Care Aide at Harmony CaregivingHome Care Aide at Harmony Caregiving
JACOBUS BARNARDJACOBUS BARNARD
Logistics Coordinator / Dispatcher at Desousa LogisticsLogistics Coordinator / Dispatcher at Desousa Logistics