Ingrid Yambao

Welcomed each new arrival pleasantly and confirmed reservations and identification; Handled incoming calls professionally, directing inquiries to appropriate personnel as needed; Enhanced guest satisfaction by efficiently managing check-in and check-out processes.

Trained new associates on cash register operations, conducting customer transactions and balancing drawer; Opened and closed store independently and prepared nightly bank drop for manager; Greeted customers and helped with product questions, selections and purchases.

Maintained cleaned and organized dining area for customer satisfaction by maintaining a clean and organized dining area; Collaborated with kitchen staff to ensure timely and accurate order fulfillment; Assisted in inventory management and minimizing food spoilage; Developed positive relationships with customers to enhance service.

Trained and instructed newly hired members; Communicated with team members and cooks to enhance customer experience and improve marketing

Attended committee meetings to propose, discuss and advance management and investment ideas; Spearheaded promotional events to raise awareness and promote initiatives.

Assisted with meals, nutrition, and hygiene & encouraged a safe, organized environment, responsible for home management.

Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission; Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.