Ingrid O'Connell
Petawawa,ON
Summary
Organized and reliable Administrative Assistant with a proven history of delivering exceptional customer service in dynamic settings. Demonstrates strong attention to detail and effective decision-making skills to manage multiple tasks independently. Self-motivated with experience across education, medical, law, and government sectors.
Overview
27
27
years of professional experience
Work History
Elementary Secretary and Secondary Office Assistant
Renfrew County District School Board
01.2015 - Current
- Providing secretarial and administrative support services associated with the operation of a busy school office including, but not restricted to, working with computers (Aspen and Trillium student information systems, MS Office, Google docs), composing documents, filing, operating office equipment (photocopier, fax machine, scanner, printer, shredder), handling telephone inquiries, dealing effectively with parents, students, staff and the public, scheduling appointments, coordinating and distribution of supply orders, organizing and inputting student registrations, meeting with parents/guardians to finalize documentation, contacting parents/guardians regarding students, maintaining student information system, preparing reports and tables, organizing medical alerts for students, culling files.
Medical Transcriptionist
Accentus/Nuance
01.2014 - 12.2015
- Transcribing and editing various medical, clinical, consultation, discharge and operating room reports for a busy hospital, including research of medical terms and procedures, while following strict guidelines with respect to security, privacy and integrity.
Stay at Home Parent
n/a
01.2008 - 07.2012
Administrative Assistant to the Manager, Legal Assistant, Paralegal
Federal Department of Justice
01.1999 - 12.2007
- Providing administrative support services with the use of Microsoft Office applications; participating in interview processes for the hiring of new staff; handling day-to-day personnel matters and maintaining a leave schedule; preparing, proofreading, and editing legal documents; researching topics for legal arguments; drafting official correspondence; managing files; data entry; reception and mail duties; scheduling appointments; making travel arrangements; preparing agendas and bills; operating office equipment, including the telephone, photocopier, fax machine, binding machine, and scanner; responding to staff and client inquiries; supervising and training peers.
Education
Certification in Medical Transcription -
CanScribe Career College
01.2014
College diploma in Legal Secretarial -
Algonquin College
Ottawa, ONCollege diploma in General Secretarial -
Algonquin College
Ottawa, ONDiploma in High School -
Brockville Collegiate Institute and Vocational School
Brockville, ONSkills
- Data entry and records management
- Microsoft Office and Google Workspace
- Basic accounting support
- Phone etiquette and communication
- Editing and proofreading skills
- Student information systems expertise
- Office equipment operation
- Time management strategies
- Team collaboration and motivation
- Confidentiality maintenance
References
Available upon request.
Affiliations
- Reading
- Hockey
- Theatre productions
- Travel
Timeline
Elementary Secretary and Secondary Office Assistant
Renfrew County District School Board
01.2015 - Current
Medical Transcriptionist
Accentus/Nuance
01.2014 - 12.2015
Stay at Home Parent
n/a
01.2008 - 07.2012
Administrative Assistant to the Manager, Legal Assistant, Paralegal
Federal Department of Justice
01.1999 - 12.2007
Certification in Medical Transcription -
CanScribe Career College
College diploma in Legal Secretarial -
Algonquin College
College diploma in General Secretarial -
Algonquin College
Diploma in High School -
Brockville Collegiate Institute and Vocational School
Similar Profiles
Carolyn BaileyCarolyn Bailey
Long Term Occasional Teacher at Renfrew County District School BoardLong Term Occasional Teacher at Renfrew County District School Board
SOPHIE MCINTYRESOPHIE MCINTYRE
Educational Support Personnel at Renfrew County District School BoardEducational Support Personnel at Renfrew County District School Board
BROOKE FELHABERBROOKE FELHABER
Medical Radiation Technologist - Student Placement at Renfrew Victoria Hospital (Cambrian College)Medical Radiation Technologist - Student Placement at Renfrew Victoria Hospital (Cambrian College)
Michael PrevostMichael Prevost
Cashier/ Grocery Attendant at Food BasicsCashier/ Grocery Attendant at Food Basics
Himanshu SharmaHimanshu Sharma
Line Cook at Pizza PizzaLine Cook at Pizza Pizza