Ingrid NIYUBAHWE
Montréal (LaSalle),Canada
Summary
Versatile administrative and operations professional with experience in executive support, customer service, logistics coordination, and marketing. Holds a Bachelor’s degree in Computer Science – Software Engineering, providing strong analytical and digital skills. Highly organized, adaptable, and efficient in fast-paced environments. Open to opportunities in administration, coordination, customer service, operations support, or junior IT-related roles.
Overview
3
3
years of professional experience
Work History
Executive Assistant
Cabinet HEERA
04.2024 - 10.2025
- Managed calendars, communications, and administrative workflows.
- Organized meetings, prepared agendas, and drafted minutes.
- Handled documentation, filing (digital and physical), and follow-ups.
- Prepared reports, presentations, and structured documents.
- Supported the executive team in daily operations and priority management.
Logistics Assistant
FEBABU
10.2023 - 04.2024
- Prepared and updated logistics documents and reports.
- Managed data (inventory files, Excel sheets, email tracking).
- Coordinated with suppliers and partners for operational needs.
- Provided administrative support to logistics operations.
Marketing & Customer Service Officer
Blue Harmony
10.2022 - 10.2023
- Handled customer inquiries and provided professional support.
- Created basic marketing content and assisted with online visibility.
- Collected and processed data for customer satisfaction reports.
- Supported administrative tasks related to customer services.
- Assisted in training new team members on customer service protocols and systems.
Education
BBA - Computer Science – Software Engineering
Université Lumière De Bujumbura
Bujumbura01.2022
Skills
- Administrative & Coordination Skills
- Office organization & task prioritization
- Customer Service
- Technical & IT Skills (Software Engineering Background)
- Basic software development concepts
- Discretion & professionalism
LANGUAGES
French: Advanced / Professional
Native or Bilingual
English: Intermediate / Functional
Professional Working
Timeline
Executive Assistant
Cabinet HEERA
04.2024 - 10.2025
Logistics Assistant
FEBABU
10.2023 - 04.2024
Marketing & Customer Service Officer
Blue Harmony
10.2022 - 10.2023
BBA - Computer Science – Software Engineering
Université Lumière De Bujumbura
INTERESTS
Reading, Current events, Music