INGRID MEZA CARCAMO
San Diego
Summary
Project-oriented hospitality professional with over 5 years of experience coordinating events, managing schedules, supporting logistics, and collaborating across departments to deliver seamless guest and client experiences. Highly skilled in administrative support, documentation, and timeline coordination within fast-paced hotel and events environments. Experienced in working with Banquet Event Orders, corporate events, and large-scale programs. Recognized for leadership, operational excellence, and exceptional service delivery.
Overview
6
6
years of professional experience
Work History
Server
Callie Restaurant
San Diego
01.2025 - Current
- Provide high-level table service in a fast-paced, fine-dining environment, ensuring all guests have an exceptional dining experience.
- Maintain in-depth knowledge of seasonal menus, ingredients, and wine pairings to make informed recommendations to guests.
Seasonal Food & Beverage Supervisor
Hotel Del Coronado, Curio Collection by Hilton
Coronado
12.2024 - 01.2025
- Supported daily food and beverage operations during peak seasonal volume, ensuring adherence to service and quality standards.
- Assisted with staff supervision, scheduling support, and coordination between front-of-house and back-of-house teams.
- Maintained accurate inventory and resource tracking to support operational and event needs.
Assistant General Manager
Bishop | Central Station Hotel, Curio Collection by Hilton
Memphis
01.2021 - 12.2021
- Manager of the Year 2022 Central Station Hotel, Curio Collection by Hilton
- Recognized for outstanding leadership, operational improvements, and superior guest service.
General Manager
Bishop | Central Station Hotel, Curio Collection by Hilton
Memphis
12.2019 - 12.2021
- Coordinated daily operations and event-related services in a high-volume hotel restaurant, supporting corporate events, private dining, and large-scale banquets.
- Participated in weekly Banquet Event Order (BEO) meetings to align event logistics, staffing, timelines, and execution with hotel and banquet teams.
- Created and maintained staff schedules aligned with event timelines, labor forecasts, and operational needs.
- Managed administrative responsibilities, including documentation, employee records, scheduling systems, and internal communications.
- Collaborated with culinary, banquet, and hotel leadership to ensure seamless execution of meetings, events, and VIP guest experiences.
- Led and trained management and service teams, fostering a collaborative, high-performance culture in a fast-paced environment.
Education
Bachelor of Science - Hospitality and Resort Management
University of Memphis
Memphis, TN01.2021
Skills
- Scheduling and labor management systems
- Event coordination and banquet event orders (BEOs)
- Administrative support and documentation management
- Leadership and team development
- Cross-departmental collaboration
- Customer experience and conflict resolution
Awards
Manager of the Year – 2022
Recognized for outstanding leadership, operational improvements, and superior guest satisfaction.
Languages
Spanish
Native/ Bilingual
Timeline
Server
Callie Restaurant
01.2025 - Current
Seasonal Food & Beverage Supervisor
Hotel Del Coronado, Curio Collection by Hilton
12.2024 - 01.2025
Assistant General Manager
Bishop | Central Station Hotel, Curio Collection by Hilton
01.2021 - 12.2021
General Manager
Bishop | Central Station Hotel, Curio Collection by Hilton
12.2019 - 12.2021
Bachelor of Science - Hospitality and Resort Management
University of Memphis