INGRID MEJIA

• Operated vehicle safely while following traffic laws and company route instructions.
• Operated delivery vehicle safely while following traffic laws and company route instructions.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.

• Reduced wait times for voters by managing lines effectively and expediting check-in procedures.
• Ensured smooth polling station operations by setting up equipment and organizing materials in a timely manner.
• Managed challenging situations calmly and professionally, effectively resolving disputes or disruptions within the polling place.
• Conducted thorough checks of addresses, IDs, and registration cards to confirm valid voter status.
• Assisted non-English speaking voters with language interpretation services when needed, promoting inclusivity in the electoral process.
• Reconciled ballots and supplies during closing procedures, ensuring complete return of materials.

Conduct Interviews: Visit with pre-selected households or contact households by phone to gather data for major surveys

Explain Survey Importance: Help hesitant respondents understand why their participation matters and how data shapes local infrastructure, funding and public policy

Record Data Accurately: Use Census Bureau - issued laptops to log information while strictly following data confidentiality rules

Verify Addresses: Confirm physical locations and update geographic records in assigned community areas

• Continuously updated knowledge on election laws, regulations, and procedures in order to provide accurate information to voters and fellow poll workers.
• Coordinated distribution of essential supplies such as ballots, voting machines, and informational materials to polling stations.
• Monitored candidates and members of the public for compliance with security, campaign and other procedures.
• Monitored candidates and members of the public for compliance with security, campaign and other procedures.
• Assisted non-English speaking voters with language interpretation services when needed, promoting inclusivity in the electoral process.

• Monitored voting area for order, accessibility, and compliance with polling place rules.
• Reconciled ballots and supplies during closing procedures, ensuring complete return of materials.
• Supported precinct operations by communicating issues promptly to election supervisors.
• Maintained accurate voter records by diligently updating the registration database.
• Supported fellow poll workers through collaboration and communication, contributing to a successful team dynamic.

• Verified voter eligibility and issued ballots using approved voter check-in processes.
• Assisted voters with ballot instructions, accessible voting devices, and polling place navigation.
• Maintained accurate ballot inventory, logs, and secure chain-of-custody documentation.
• Set up polling place equipment, signs, and materials according to county election procedures.
• Resolved routine voter questions while following election laws and confidentiality standards.

• Resolved hardware, software, and connectivity issues for public works staff using ticketing workflows and remote support tools.
• Diagnosed network access, VPN, and email issues, coordinating with infrastructure teams for timely restoration.
• Configured desktops, laptops, printers, and mobile devices to meet department standards and user requirements.
• Administered user accounts, permissions, and password resets across county systems and applications.
• Documented incidents, resolutions, and recurring issues to improve knowledge base accuracy and support consistency.
• Tested system updates, patches, and replacements to reduce service disruption and maintain operational readiness.
• Guided end users through application use, troubleshooting steps, and preventive maintenance procedures.
• Mentored support staff on escalation procedures, troubleshooting methods, and customer service expectations.
• Facilitated smooth software implementations through meticulous planning, coordination with vendors, testing compatibility with existing infrastructure, training users on new features/functions as needed.
• Resolved technical issues for customers through remote assistance and on-site troubleshooting.
• Enhanced customer satisfaction by providing timely and effective IT support to end users.
• Demonstrated adaptability by staying current with industry trends and rapidly acquiring new skills as needed to support evolving business requirements.
• Used ticketing systems to manage and process support actions and requests.
• Diagnosed and troubleshot hardware, software and network issues.
• Responded to customer inquiries and provided technical assistance over the phone and in person.
• Installed and configured operating systems and applications.
• Installed, configured and maintained computer systems and network connections.
• Configured hardware, devices, and software to set up workstations for employees.
• Patched software and installed new versions to eliminate security problems and protect data.
• Removed malware, ransomware, and other threats from laptops and desktop systems.
• Configured and tested new software and hardware.