INGRID HOANG
Scarborough,Canada
Summary
Developed strong organizational and multitasking skills in dynamic and fast-paced setting. Demonstrated ability to manage multiple responsibilities, prioritize tasks, and support team objectives. Seeking to transition into new field, bringing solid foundation in coordination and administrative support.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Food Service General Assistant
Toronto Zoo
04.2024 - Current
- Manage funds accurately and operate the cash register to ensure smooth and fast transactions
- Provide excellent customer service by welcoming guests and taking orders
- Keep the food preparation area clean and safe by following health and safety guidelines
- Help manage inventory by tracking stock levels and informing management when items need to be reordered
- Cooperate with coworkers to ensure operations run smoothly during busy times and special events
- Support catering services for special events by preparing and serving food, coordinating orders, and maintaining high standards of food safety and customer satisfaction
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Supported event coordination by setting up venues and facilitating activities for guests and staff.
Education
Bachelor of Arts - Educational Studies (BA) - Special Education
Ontario Tech University
Oshawa, ON06-2030
High School Diploma -
Albert Campbell Collegiate Institute
Toronto, ON06-2026
Skills
- Perform strong problem-solving skills, detail-oriented, and effectively complete tasks within a given time
- Strong interpersonal and communication skills such as teamwork, active listener, and leader
- Excellent time management, organized, quick learner, and able to multitask
- Professional and mature
- Flexible and adaptable
Languages
English
Native or Bilingual
Chinese (Cantonese)
Limited Working
Volunteering
Special Olympics Ontario Volunteer - 2024 - Present
- Support children with diverse abilities during Special Olympics events and weekly gym sessions by fostering a safe, inclusive, and encouraging environment.
- Lead and assist with recreational and athletic activities that promote physical development, teamwork, confidence, and social engagement.
- Build positive relationships with participants while adapting activities to meet individual needs and abilities.
- Collaborate with volunteers and staff to ensure programs run safely and effectively.
Timeline
Food Service General Assistant
Toronto Zoo
04.2024 - Current
Bachelor of Arts - Educational Studies (BA) - Special Education
Ontario Tech University
High School Diploma -
Albert Campbell Collegiate Institute