Ingrid Foshay Murphy
Dartmouth,NS
Summary
Accomplished leader with a proven track record within the Nova Scotia Credit Union System. Adept in business management and regulatory compliance. Skilled in administrative oversight and fostering strong client relationships, driving both operational efficiency and profitability.
Community minded volunteer with a focus on wellness.
Overview
34
34
years of professional experience
Work History
CEO
Provincial Government Employees Credit Union
01.2001 - 06.2024
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced reputation with effective marketing campaigns and public relations efforts.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Drove profitability with thorough financial analysis and strategic decision making.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Managed financial, operational and human resources to optimize business performance.
Owner
Massage Addict
05.2015 - Current
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Oversee operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implement marketing strategies to increase brand awareness and attract new customers.
Assistant Manager
Provincial Government Employees Credit Union
11.1995 - 01.2001
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Senior Financial Officer
Cooperative Trust
01.1990 - 11.1995
- Trained and audited Registered Deposit products for Credit Unions throughout Atlantic Canada
- Performed seminars for staff and general public throughout Atlantic Canada for RRSP's and RRIF's
- Underwrote mortgages for all Associate Brokers throughout the region
Education
Degree in Business Human Resources And Psychology
Saint Mary's University
Halifax, NSSkills
- Administrative Oversight
- Business Management
- Regulatory Compliance
- Business Planning
Additional Information
Committed Community Volunteer including treasurer of NS Cancer Retreat Society, Board Member and support partner for Breast Cancer Action Nova Scotia. Avid health enthusiast including running, yoga and swimming.
Timeline
Owner
Massage Addict
05.2015 - Current
CEO
Provincial Government Employees Credit Union
01.2001 - 06.2024
Assistant Manager
Provincial Government Employees Credit Union
11.1995 - 01.2001
Senior Financial Officer
Cooperative Trust
01.1990 - 11.1995
Degree in Business Human Resources And Psychology
Saint Mary's University
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