Ingrid Breuer
Port Coquitlam,British Columbia
Summary
Pharmacist with over ten years of experience in management. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges, enhancing productivity and efficiency with forward-thinking leadership.
Overview
18
18
years of professional experience
Work History
Relief Pharmacist
Self Employed
Port Coquitlam, BC
10.2015 - Current
- Oversee drug preparation and distribution activities
- Administer vaccines, including Covid-19 clinics
- Make recommendations to managers on ways to streamline pharmacy tasks to improve efficiency
- Counsel patients on medications, appropriate dosage, and potential side effects
- Achieve and maintain top customer satisfaction and retention by cultivating productive relationships with patients
- Assist other pharmacy staff with drug inventory, purchasing and receiving
Retail Pharmacy Manager (contract)
Herbacy Pharmacy
Surrey, BC
07.2021 - 07.2022
- Assessed and implemented procedures and regulations to maintain compliance as per the College of Pharmacists of BC
- Increased special services revenue by 10%
- Prioritized tasks and streamlined documentation procedures increasing efficiency and improving accuracy
- Redesigned workflow processes resulting in a reduction of staffing costs by 25%
- Monitored drug supply expiration dates and verified proper supply levels
- Initiated recycling program
- Offered friendly and efficient service to customers, handling challenging situations with ease
Retail Pharmacy Manager
IDA Pharmacy
Maple Ridge, BC
11.2018 - 06.2020
- Implemented special services increasing revenue by 5%
- Established relationships with vendors and negotiated supplier contracts
- Increased methadone patient count by 520% over 4 months
- Ordered all pharmacy supplies and kept check on inventory levels
- Developed policies and procedures for effective pharmacy management
Retail Pharmacy Manager
DrugSmart Pharmacy
Burnaby, BC
11.2016 - 11.2017
- Assessed procedures and regulations to maintain compliance
- Trained staff to be proficient in all operation aspects
- Tripled volume in 8 months
- Compounded chemotherapy medications
- Collected outstanding debts and implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays
Purchasing Manager
AP Martin Distributing
Richmond, BC
06.2015 - 11.2016
- Determined recurring business needs and maintained necessary inventory levels
- Sourced vendors, built relationships and negotiated contracts
- Implemented in-house purchasing of short-dated product reducing waste by 45
Retail Pharmacy Manager
Loblaws
Maple Ridge, BC
07.2008 - 10.2014
- Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Initiated several innovative programs and services
- Tripled prescription count in 2 years resulting in being 2nd highest Loblaw pharmacy in BC for volume
- First in BC to initiate community vaccination clinics
- Ordered all pharmacy supplies and kept check on inventory levels
- Supervised team of 12 pharmacists, technicians, and assistants
Education
MBA - Leadership
University Canada West
Vancouver, BC10.2022
Bachelor of Science - Pharmacy
University of British Columbia
Vancouver, BC04.2007
Bachelor of Science - Animal Science
University of Saskatchewan
Saskatoon, SK04.1992
Skills
- Microsoft Word and Excel
- Flexible and Adaptable
- Excellent Written and Verbal Communication
- Project and Inventory Management
- Customer Service
- First Aid/CPR, Emergency Preparedness
- Teamwork, Collaboration, Delegation
- Critical Thinking, Problem Solving
- Negotiation
- Training and Development
Awards and Publications
2012. Recipient of the Takeda Magnum Opus Pharmacy Award for completing advanced training resulting in successful expansion of the pharmacy.
2006. Published in the Journal of Canadian Academy of Child and Adolescent Psychiatry. “Pediatric psychopharmacology update: Psychostimulants and tics - Past present and future”.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Pharmacy Manager (contract)
Herbacy Pharmacy
07.2021 - 07.2022
Retail Pharmacy Manager
IDA Pharmacy
11.2018 - 06.2020
Retail Pharmacy Manager
DrugSmart Pharmacy
11.2016 - 11.2017
Relief Pharmacist
Self Employed
10.2015 - Current
Purchasing Manager
AP Martin Distributing
06.2015 - 11.2016
Retail Pharmacy Manager
Loblaws
07.2008 - 10.2014
MBA - Leadership
University Canada West
Bachelor of Science - Pharmacy
University of British Columbia
Bachelor of Science - Animal Science
University of Saskatchewan
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