Summary
Overview
Work History
Education
Skills
Certification
Languages
Reading and playing Scrabble
Timeline
Generic

INGAI ABDALLAH HISSEIN

Ottawa,ON

Summary

Experienced Program Coordinator skilled in implementing new and innovative programs to meet consumer needs. Passionate about cybersecurity and equipped with strong skills in this field, eager to secure an entry-level position as a Cybersecurity Specialist. Driven to contribute to team success and help achieve company goals, ready to make a meaningful impact.

Overview

15
15
years of professional experience
1
1
Certification

Work History

HIV&AIDS Program Coordinator

AIDS Committee of Ottawa
04.2024 - 11.2024
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
  • Distribution of HIV&AIDS test kits to target population (African, Caribbean and Black).

Technical Manager

SIGMA+TELECOM
04.2023 - 07.2023
  • Worked closely with customers to evaluate various types of risks such as impact, reputation and regulatory.
  • Guide, coach and lead project teams, delegating tasks and evaluating performance and progression of FTTH, FTT0 and FTTB deployment project .
  • Managed implementation of new technological improvements resulting in increased efficiency.

Fiber Optic Splicer

BT NETWORK
09.2021 - 10.2022
  • Generally in charge of FTTH, FTTO, FTTB splicing and testing the continuity.
  • Fixing aerial and underground fiber boxes
  • Performed repairs on severed fiber cables to restore to complete functionality.
  • Tested fiber optic cables and documented results.
  • Minimized project delays due to unforeseen challenges by employing creative problem-solving techniques when faced with complex installation scenarios.

Fiber Optic Team Leader

Société Française De Technologie
02.2021 - 05.2021


  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards of FTTH deployment. .
  • Supervised team members to confirm compliance with set procedures and quality requirements by the client.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with team to identify areas of improvement.

Fiber Optic Technician

Ansya Réseaux
04.2020 - 01.2021
  • Deploy FTTH, FTTB and FTTO by respecting the quality standards guideline.
  • Facilitated seamless network upgrades by integrating new fiber optic technology with existing infrastructure.
  • install different types of fiber boxes and splice in PMZ.
  • Checking test continuity by laser.

English/IT Chief Section

Centre National Des Curricula
07.2016 - 03.2019


  • Self-motivated, with a strong sense of personal responsibility.
  • Prepared comprehensive English curriculum for multiple classes.
  • Participating on writing and rewriting pupils and teachers books.

Data Collecting Officer

International Rescue Committee, IRC
04.2010 - 12.2012
  • Collect and compiled all Data to Database.
  • Gathered and submitted observational information in addition to required data points.
  • Collected health and SGVB information at various locations, and create Data Base for weekly, monthly rand annual automated report.
  • Generated reports detailing findings and recommendations.

Education

Diploma - Cybersecurity Specialist

Herzing College
Ottawa, ON
03-2025

Diplome Mini MBA - Business Management Administration

Académie Canadienne De Management Et Technologie
09.2023

Diploma In Hardware And Networking Engineering - IT Network Security

IPMC
11.2009

Skills

  • Networking and System Administration
  • Security Incident Handling and Response
  • Malware Prevention and Detection
  • Understand of Different Operation system: Microsoft Windows, Ubuntu, Linux and macOS
  • Network Security Control, Coding and Encryption
  • Necessity of an Analytical Mindset and Problem solving skills
  • Cable Splicing and testing with ODTR
  • Deploying fiber cable from 6fo to 496fo, aerial and or underground
  • Critical Thinking
  • Multitasking Abilities

Certification


  • Certification, Canadian Workplace Etiquette 2023
  • Confine Space, esaty Certificate, 2023
  • Critical Thinking Certification, MSBM UK, 2023
  • OTEC Canadian inclusive service excellence, 2023
  • Fiber certification, 2021
  • MCP, MCTS, Microsoft - 2009

Languages

English
Full Professional
French
Native or Bilingual
Arabic
Professional Working

Reading and playing Scrabble

I like reading and playing scrabble with my friends.

Timeline

HIV&AIDS Program Coordinator

AIDS Committee of Ottawa
04.2024 - 11.2024

Technical Manager

SIGMA+TELECOM
04.2023 - 07.2023

Fiber Optic Splicer

BT NETWORK
09.2021 - 10.2022

Fiber Optic Team Leader

Société Française De Technologie
02.2021 - 05.2021

Fiber Optic Technician

Ansya Réseaux
04.2020 - 01.2021

English/IT Chief Section

Centre National Des Curricula
07.2016 - 03.2019

Data Collecting Officer

International Rescue Committee, IRC
04.2010 - 12.2012

Diploma In Hardware And Networking Engineering - IT Network Security

IPMC


  • Certification, Canadian Workplace Etiquette 2023
  • Confine Space, esaty Certificate, 2023
  • Critical Thinking Certification, MSBM UK, 2023
  • OTEC Canadian inclusive service excellence, 2023
  • Fiber certification, 2021
  • MCP, MCTS, Microsoft - 2009

Diploma - Cybersecurity Specialist

Herzing College

Diplome Mini MBA - Business Management Administration

Académie Canadienne De Management Et Technologie
INGAI ABDALLAH HISSEIN