INFANTA PREETHI ANTONYCRUZ
Kitchener,Canada
Summary
Healthcare leader with extensive experience in team management and patient care. Over 4 years of international dental practice complemented by 3 years of regional administrative and management expertise. Proven ability to excel in Clinic Manager role at DentalCorp.
Overview
4
4
years of professional experience
Work History
TEAM LEAD - OPERATIONS
Clarity Eye Institute
Scarborough, Canada
11.2022 - 05.2025
- Created a network within and across teams to facilitate a functional workforce.
- Determined effective schedules, and managed daily workflow.
- Facilitated development, innovation, and collaboration.
- Provided leadership and direction to a team of 15 or more operations personnel.
- Operated on concurred financial budgets, and worked within guidelines.
- Implemented new operational procedures resulted in an increase in process efficiency.
- Established performance metrics to evaluate operational efficiency, and guide team objectives.
- Resolved conflicts between team members using effective communication skills.
- Evaluated the needs of the department and delegated tasks to optimize overall production.
ADMINISTRATIVE ASST
NS Dental
Scarborough, Canada
08.2021 - 10.2022
- Reception - Greet and receive patients while arriving and or leaving, assist patient in filling out forms, attend to patient queries.
- Medical records (EMR) - Creating patient profile, recording patient medical history, verifying healthcard, updating profile treatment given etc.
- Appointments Scheduling patient appointments, followup appointments, giving appointment reminders, manage and organize specialist referrals etc.
- Exam room preparation - sterilization, room prep and assisting.
- Diagnostic imaging (eye) - visual fields, OCTs, Intra-ocular pressure - Tonometry, ASCAN IOL etc.
- Treatment co-ordination - Explain and elaborate treatment option given by MDs.
- Involve in organizing training programs.
- Being senior team member, indulge in teaching and training newbies.
Education
MASTERS - HEALTHCARE ADMINISTRATION
CANADORE COLLEGE
North Bay, Canada04.2022
BACHELOR OF DENTAL SURGERY - DENTISTRY
SRI BALAJI VIDYAPEETH UNIVERSITY
Pondicherry, India10.2016
Skills
- Scheduling optimization
- EMR and MS office
- Team leadership
- Revenue management
- Inventory management
- Training and mentoring
Timeline
TEAM LEAD - OPERATIONS
Clarity Eye Institute
11.2022 - 05.2025
ADMINISTRATIVE ASST
NS Dental
08.2021 - 10.2022
MASTERS - HEALTHCARE ADMINISTRATION
CANADORE COLLEGE
BACHELOR OF DENTAL SURGERY - DENTISTRY
SRI BALAJI VIDYAPEETH UNIVERSITY
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