INEZA CYNTHIA ATCHOGNON
Calgary,Canada
Summary
Professional client service expert with a Bachelor of Arts degree in International Relations and a strong background in customer service and strategic planning. Skilled in research and analysis, consistently providing data-driven and evidence-based recommendations. Known for exceptional team collaboration, adaptability, driving impactful results, and possessing strong skills in communication and problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Client Advisor
Poppy Barley
11.2022 - Current
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Contributed to company growth by consistently meeting or exceeding performance metrics.
- Built strong relationships with clients, resulting in increased customer loyalty and retention.
Sales Stylist & Junior Supervisor
Levi Straus & Co
08.2023 - 04.2024
- Stayed up-to-date on fashion trends, incorporating new products into client recommendations and staying ahead of competitors.
- Exceeded personal sales goals consistently, contributing to the overall success of the store.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Boosted customer satisfaction by attentively listening to their needs and guiding them through product selections.
Education
Bachelor of Arts - International Relations
University of Calgary
Calgary, AB01-2025
Skills
- Research and Analysis
- Report Development
- Customer Service
- Problem-Solving
- Microsoft Office Suite
- Growth Mindset
- Strong Verbal and Written Communication
- Attention To Detail
- Adaptability
- Language Proficiency (French and English)
Languages
English
French
Spanish
Certification
GBA Plus Certificate
Timeline
Sales Stylist & Junior Supervisor
Levi Straus & Co
08.2023 - 04.2024
Client Advisor
Poppy Barley
11.2022 - Current
Bachelor of Arts - International Relations
University of Calgary
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