Summary
Overview
Work History
Education
Skills
Timeline
Generic

Inez Montibon

Clarington

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience
1
1
year of post-secondary education

Work History

Sales Support/Customer Experience Agent

EssilorLuxottica Canada
Etobicoke
02.2006 - 12.2024
  • Provides support on customer orders, account statuses, and related concerns to maintain exceptional service and customer experience
  • Respond to customer and Sales Consultant inquiries (email/chat) promptly and professionally
  • Troubleshoot customer orders and account issues to ensure service excellence
  • Support sales growth through consultative advice, partnerships, and materials

Education

Certificate Of Completion - Mortgage Agent 1

Real Estate & Mortgage Institute of Canada
01.2025 - 02.2025

Business Administration

Toronto School of Business
05.2002 - 03.2003

Skills

  • Order management
  • Customer feedback analysis
  • CRM software
  • Account troubleshooting
  • Product knowledge

Timeline

Certificate Of Completion - Mortgage Agent 1

Real Estate & Mortgage Institute of Canada
01.2025 - 02.2025

Sales Support/Customer Experience Agent

EssilorLuxottica Canada
02.2006 - 12.2024

Business Administration

Toronto School of Business
05.2002 - 03.2003
Inez Montibon