Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Sales Support/Customer Experience Agent
EssilorLuxottica Canada
Etobicoke
02.2006 - 12.2024
Provides support on customer orders, account statuses, and related concerns to maintain exceptional service and customer experience
Respond to customer and Sales Consultant inquiries (email/chat) promptly and professionally
Troubleshoot customer orders and account issues to ensure service excellence
Support sales growth through consultative advice, partnerships, and materials