Inez Lapointe
Barrie,ON
Summary
Dynamic sales professional with a proven track record at Heaven Jewellers, enhancing sales through exceptional customer service and persuasive selling skills. Mastered time management and problem-solving, significantly boosting customer satisfaction. Specializes in utilizing sales expertise and an outgoing personality to exceed sales targets while maintaining high-quality standards.
Overview
2
2
years of professional experience
Work History
Sales Associate
Heaven Jewellers
05.2024 - 02.2025
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Bakery Clerk
Metro
01.2023 - 04.2024
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
Education
High School Diploma -
St Mary Secondary School
New Brunswick Skills
- Customer service
- Time management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Outgoing personality
- Sales expertise
Languages
English
Full Professional
Timeline
Sales Associate
Heaven Jewellers
05.2024 - 02.2025
Bakery Clerk
Metro
01.2023 - 04.2024
High School Diploma -
St Mary Secondary School