Indumathi Sasikumar
Pickering,Canada
Summary
I am a passionate and highly motivated individual who graduated in 2018 with a robust academic background. I also possess previous experience in sales at a small-scale retail store. With a strong desire to apply my theoretical knowledge, sales expertise, and skills in a professional setting, I am actively pursuing new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
Renuga Devi Traders
02.2021 - 12.2022
- Customer Service: Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Addressed customer inquiries, concerns, and complaints promptly and courteously
- Product Knowledge: Developed a thorough understanding of the store's oil products, including different types, grades, and their uses
- Stayed updated on the latest industry trends and developments to effectively communicate product features and benefits to customers
- Sales and Upselling: Actively engaged with customers to identify their needs and recommend suitable oil products
- Utilized persuasive sales techniques to promote additional products
- Cash Handling: Handled cash, credit/debit cards, and other payment methods securely and follow proper cash handling procedures
- Inventory Management: Assisted in receiving, organizing, and restocking inventory on store shelves
- Monitored product levels and inform the supervisor of any shortages or discrepancies
- Conduct periodic stock checks to ensure accurate inventory records
- Safety and Security: Adhere to all safety protocols and guidelines to prevent accidents and ensure a secure working environment
- Team Collaboration: Collaborated effectively with colleagues and contribute to a positive team atmosphere
- Assisted co-workers during busy periods, shared workload, and offer support when needed.
Education
Bachelor of Technology, Information Technology -
Paavai Engineering College
04.2018
Skills
- Sales Management
- Customer Service
- Stakeholder Management
- Information Technology
- Leadership
- HTML
- Communication
- Microsoft Office
- Microsoft Excel
- Microsoft Word
Languages
English
Limited Working
Certification
- MS DOS,MS WINDOWS,MS OFFICE,,HTML - CCI COMPUTER EDUCATION CENTER
- PROGRAMMING LANGUAGE C,C++,BASIC JAVA,RMI,SERVELET - CSC COMPUTER EDUCATION CENTER
- SEMINAR ON BIG DATA ANALYSIS - THE INSTITUTION OF ENGINEERS
- OBJECT DESIGN USING UML AND ANALYSIS AND DESIGN ALGORITHM - QUALITY ENHANCEMENT IN ENGINEERING
- CONCEPTS IN GAME DEVELOPEMENT - Open2study
- LEARNING ENGLISH LANGUAGE(BASIC,INTERMEDIATE,ADVANCED) - RIN CAREEER ACADEMY
- DOMAIN EXPERT ON ROUTING AND SWITCHING - LIVEWIRE FOR LIVE CAREERS
Timeline
Sales Assistant
Renuga Devi Traders
02.2021 - 12.2022
Bachelor of Technology, Information Technology -
Paavai Engineering College