INDUJA RAJENDRAN NAIR

• Input provided data sets into databases, verifying proper categorization and storage of processed information.
• Managed output quality and control of documents processed on assigned equipment.
• Cross-checked data backups to verify the integrity and consistency of duplication measures and storage protocols.
• Applied data privacy and processing regulations to processing and storage tasks.
• Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

• Collaborated with software, firmware, and hardware engineers to develop complete embedded solutions.
• Engineered software components for automation hardware such as microcontrollers and sensors.
• Modified existing code to replace problematic functions with optimized content.
• Oversaw development and maintenance of the organization's computer systems and intranet.
• Defined enterprise processes and best practices and tailored enterprise processes for applications.
• Managed the use of various types of databases and configured, installed, and upgraded new ones.
• Participated in system development life cycle from requirements analysis through system implementation.

• NPR project administration and providing software and database support
• Receiving and reconciling of NPR packets(CIDR,Registrar,linker,KYR)
• Symmetric and asymmetric decryption of NPR packets.
• Extraction of NPR packets into district-wise databases(MySQL databases)
• Downloading, decryption, and extraction of SRDH(State resident data hub) to MySQL databases.
• MySQL Installation/Maintenance/Administration in Windows/Linux.
• Involved in database creation, indexing, dumping, and restoration of different NPR databases.
• Backup and Restoration using My SQL Enterprises Backup tool, Symantec backup in Windows server, and network backup in Linux to tape drives.
• My SQL performance tuning.
• Experience in client operating systems: Windows XP, VISTA, Windows 7, and Linux.
• General administration in RHEL 5.6 and Windows 7.
• Participated in building and configuring IBM system x3650M3, having RAID storage.

Network and Hardware

• Assembling, Servicing, and configuration of computers, printers, and other peripherals.
• Installation and configuration of different operating systems and application software.
• Connection configuration and Maintenance of switches(VLAN configuration), and other network components and troubleshooting PC-related equipment inside the organization.
• SQUID web proxy installation /maintenance/administration with Mysql backbone.
• Internet sharing with broadband proxy server and various internet access and security settings.
• Maintaining and creating user accounts group, and assigning respective permission using active directory.
• Good knowledge in configuring Windows Live Mail, outlook express, and Internet Explorer.

• Collaborated on stages of the systems development lifecycle from requirement gathering to production releases.
• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
• Participated in cross-functional projects while working in lean development environments.
• Coordinated with project management staff on database development timelines and project scope.
• Gathered and defined customer requirements to develop clear specifications for project plans.