Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

INDU BALA SACHDEVA

Chestermere,AB

Summary

Driven Customer Service Professional with a proven track record at Easy Day, excelling in customer engagement and complaint resolution. Demonstrated ability to maintain composure under pressure, enhancing customer loyalty through exceptional service. Skilled in team collaboration and relationship building, consistently exceeding service goals. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

5
5
years of professional experience

Work History

Produce Team Lead

Fresh Taste Produce
01.2023 - Current
  • Implemented creative merchandising techniques to showcase seasonal offerings, attracting customer attention and increasing sales opportunities.
  • Evaluated employee performance periodically through formal reviews and informal feedback sessions, providing constructive guidance aimed at professional growth.
  • Spearheaded initiatives to improve overall store cleanliness, contributing to a more pleasant shopping environment for customers.
  • Managed daily operations within the department, including scheduling staff shifts and delegating tasks appropriately based on individual strengths.

Process Worker

Ply Gem
06.2022 - 12.2022
  • Maintained a clean and organized workspace, resulting in a safer environment for all employees.
  • Collaborated with team members to achieve daily production goals and consistently meet deadlines.
  • Maintained compliance with health, safety, and environment practices.
  • Weighed and measured items to prevent waste and meet quality standards.

Shipping and Receiving Lead

Amazon
06.2019 - 03.2022
  • Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
  • Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.

Education

Bachelor of Arts - Arts

S.D College For Women
Punjab
06.1999

Skills

  • Stock Rotation
  • Task Delegation
  • Merchandising Strategies
  • Positive Attitude
  • Customer Service
  • Honesty and Integrity
  • Punctuality
  • Cleaning and sanitation
  • Product Stocking and Storage
  • Food Preparation
  • Safe Food Handling
  • Packaging and Labeling

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Produce Team Lead

Fresh Taste Produce
01.2023 - Current

Process Worker

Ply Gem
06.2022 - 12.2022

Shipping and Receiving Lead

Amazon
06.2019 - 03.2022

Bachelor of Arts - Arts

S.D College For Women
INDU BALA SACHDEVA